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Reviews, get directions and contact details for Clean Juice Mayfaire

Clean Juice Mayfaire
"Hi! We're a locally owned, certified organic juice and smoothie bar providing quick access to organic, healthy food. We specialize in fresh juices, smoothies, protein smoothies, acai bowls, avocado toast, and organic, cold-pressed juice & juice cleanses. Organic is a non-negotiable for us and we pride ourselves on making a truly healthy product in a timely manner, served to you in a friendly environment. We'd be honored for the chance to serve you!"
Address: 917 Innovation Dr , Wilmington 28405, NC, US
Phone: (910) 239-9102
State: NC
City: Wilmington
Zip Code: 28405


Opening Hours

Monday: 07:00-20:00
Tuesday: 07:00-20:00
Wednesday: 07:00-20:00
Thursday: 07:00-20:00
Friday: 07:00-20:00
Saturday: 08:00-20:00
Sunday: 09:00-18:00


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Reviews
If I could leave a negative review I would. Was famished and was excited to get a protein smoothie. So I spotted their protein smoothie menu… specifically looking for a protein smoothie. I asked for half whey and half hemp protein powder - the girl said she could do that. Got my order and left only to realize they put no protein in it and added half n half instead. Very disappointed and confused. Perhaps it was a misunderstanding, but for $11 bucks, 16 oz of orange juice doesn’t cut it.
One of my options was out of a key ingredient. Despite ordering online hours prior I got a phone call listing all the replacement options. Great service!Food: 5/5
Absolutely love this franchise. This particular location is in a very nice area and has an exceptionally nice staff. Highly recommend it!
Excellent service and friendly staff. Got a bbq wrap and a smoothie and both were quick and delicious. Shout out to Hayley for helping me decide on a smoothie and suggesting the chocolate with whey!
The ascai bowl was just ok, the base was pretty tasteless which was quite the let down. Toppings were so, so as well, weren’t very fresh.
TERRIBLE SERVICE! Sophia P was the name on our cups at 3:04 PM. After taking our order 2 drinks she started chatting with the lady that came in after us that she seemed to know personally about Olympia restaurant, that she was Italian not Greek. That she was working 2 jobs, They talked about their Thanksgiving lasagna dinner and light salad dishes. After about 10 minutes we stood up and saw the 2 EMPTY cups still sitting there. I should have just asked for my $19 back. But I watched her make them really fast. There was another person working there that left and went to the back while she was talking and not making our order. I have spent MANY years in Retail/Customer Service. She needs to be coached or retrained. This was our first and last visit here.
I placed my order via the app. Everything looked fine on my end. I went into the store about 5 minutes after the scheduled pick up time and was informed very coldly that “the order just came through” , no apology or anything. I stated “that’s weird” and no one said anything. I don’t think the order “just came through” when everything on the app on my end looked fine. When I entered the store the employees were just standing around talking to each other and the store had no customers. I’m not sure how it works but either they didn’t hear the notification that an order was placed or they didn’t look for it. Things happen but at least say I’m sorry. I’m the customer. I had to wait extra time for my order to be made. Then I was told “here’s that double one for you” as the employee placed the drink on the counter. Again no apology for the wait, or anything. Very cold and not friendly at all. I placed the order in the first place because of a pregnancy craving and left unpleased. No courtesy at all.
There were two bugs crawling around while my sandwich was in the panini grill. The Buffalo chicken sandwich was truly pathetic. I wouldn’t even pay $6 for that thing and it was a whopping $10! The sandwich seemed thrown together, with a little spinach, basic deli meat and some buffalo sauce on some store bought bread. Really disappointed. I won’t be returning. Even with the gift card.
good food and great service but the owner clearly does not care about the massive roach problem. gross. to the owner who replied: i lived on the coast my entire life, grew up in a home that was head to toe with roaches. im pretty sure you dont know what a water bug is. great story though.
I put in an online order on Thursday 12/15 to pick up a 3 day detox on Friday 12/16. At 7:15am I got a app notification that my order was ready. When I got there at 7:30 to pick it up at first she told me she didn’t have a order. Then when she pulled my name up she told me I could pick my juices out the cooler but they were out of the white juice. She offered to substitute it. I asked if I could cancel the order. She told me she would refund it and a receipt would show up on the app for the refund. I still haven’t received the refund. There also is no refund receipt showing in my app. I stopped in around 12:30 on 12/21 asking again about the refund. The guy on the register told me he couldn’t refund his manager would have to do it. He texted her and told me he would give me a call back when he hears back from her. I still haven’t heard anything back yet. Tomorrow I will be contacting my bank.
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