Coastal Emergency Restoration Team - Lynn Haven

Reviews, get directions and contact details for Coastal Emergency Restoration Team - Lynn Haven

Address: 2919 FL-77, Panama City, FL 32405, USA

Phone: (850) 215-6475

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State: Florida

Zip Code: 32405

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Reviews

I rented my home out to new tenants and my girlfriend recommended Coastal. Big mistake. I paid over $300 to have the tile and carpet cleaned. While I was filling out paperwork the technician was in my bathroom. I walked back to see how clean the tile was(it was not) I asked him if he was letting chemical soak on the tile. He said that room was done! In like 4 min? Wow! My girlfriend showed him dog urine stains that needed to be cleaned.

We paid the bill and left trusting that we had a professional doing the job(big mistake).

I returned hoping to see beautiful tile and carpet. When I walked in I could not believe that the grout still had dark spots and you could still see the outline of where my couch was where the tile was new looking.

So I brushed that off and in one carpeted room I could still smell dogs. I brushed that aside as well and left.

I called my new tenant and asked if everything was going ok. He replied yes except one of the rooms smelled like dogs so he hired a carpet cleaning company to come over. They did a black light test and found dog urine spots. So they applied enzymes and re cleaned all of the carpeted rooms.

I had to offer to lower his first months rent for paying a carpet company to re clean what Coastal had done.

It gets worse, don't believe these reviews about a local family owner that cares about their customers. I called Coastal and told them my complaint. I was told twice that the owner was in a meeting but would call me. I never got a phone call!!

This is not about money for me, I am not hurting. This is about paying a company good money in good faith, getting a rushed crappy job done, and having to pay another company to come behind them to re do it. Even so my tile is not even clean I could have done better with some bleach and a scrub brush.

Don't believe me, my tenant has a bill where he paid another carpet company to come in and re clean all of my carpet!!!!

 9 years ago (30-06-2017)

Great company - They clean my office and home floors. Great customer service and they get the job done!!

 10 years ago (02-12-2016)

Been using Coastal for years. They really are the best. It's owned by a local family and they really care about customers. Took care of my mothers home too. Did a great job. She loved the free tote and goodies they left at the house too.

 11 years ago (11-05-2016)

Today We had Brandon clean a Sofa for us. Like always it is done right and professional. We have used  Nate in the past, he is now doing Restoration only. We were assured that Brandon would do a good job like we have had in the past. Who ever is in charge should know what a GOOD, RESPECTFUL, VALUABLE Person Brandon is to Y'alls  Company.
Sincerely 
Travis Pierce , Craig & Kelli Mellerski

 11 years ago (10-05-2016)

We received a coupon to Coastal and decided to use them for our move-out carpet cleaning. We have a pretty decent size townhouse with the entire upstairs being carpeted. They did one pass and spent maybe thirty minutes total on the carpets. It should have taken at least an hour. We have since failed our move-out inspection due to the carpet, have had our security deposit withheld, and have had to make two trips BACK to the property to take care of missed stains. And the thing of it is, they're coming right up. If the carpets had been cleaned correctly and adequately, we wouldn't be going through the headache we're going through now. I do NOT recommend Coastal.

 13 years ago (02-07-2014)

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