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Cold Stone Creamery

  1. California
  2. Lamesa Bakery

Reviews, get directions and contact details for Cold Stone Creamery

Cold Stone Creamery

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The Official Page of Cold Stone Creamery, The Ultimate Ice Cream Experience. Super-premium Ice Cream, Shakes & Cakes customized just for you!

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Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It

Address: 5500 Grossmont Center Dr Ste F16B, La Mesa, CA 91942, USA
Phone: (619) 697-6521
State: California
Zip Code: 91942


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Reviews
Love cold stone depends on when you go because customer service is great other times it's just blah. I'm in between because there were some type of flies flying around where the candy was
8 years ago (12-07-2017)
I drove 30 minutes for this location because it was the only one that had a small-sized chocolate cake that I wanted. I needed to buy two cakes and I ended up buying some ice cream for myself as well. It was for a party the following day so I dropped over $60 in merchandise to accommodate my party. The second cake, which was strawberry, had cracks all over the top of it and it was the only one left. After I asked for a discount for the damaged item, they just looked at me and said they won't do anything. Then the manager came out and said the same thing. I walked away feeling upset and under-served about the situation. The ice cream cake tasted mediocre, but I mostly don't recommend going here because the customer service is lacking. You would think relatively speaking customers drop on average about $5 there per visit per person. The fact that they made over 1,000% off me you would think they would have accommodated me a little bit more eagerly.
9 years ago (15-05-2016)
Staff is very nice and the ice cream is good.
8 years ago (19-05-2017)
Really enjoyed my dessert, very clean and friendly staff.
8 years ago (16-04-2017)
A worker named Alec seemed very irritated as soon as my wife and I had walked in. Anything we had asked him seemed to be the end of the world. The other worker did not acknowledge us what so ever. Then we get our ice cream which tasted fairly bad and was not mixed at all. Will not be coming back here.
8 years ago (17-02-2017)
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