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Reviews, get directions and contact details for Cold Stone Creamery

Cold Stone Creamery
"Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It"
Address: 5615 Colleyville Blvd, Ste 340 , Colleyville 76034, TX, US
State: TX
City: Colleyville
Zip Code: 76034


Opening Hours

Monday: 11:00-21:00
Tuesday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-21:00
Friday: 11:00-22:00
Saturday: 11:00-22:00
Sunday: 11:00-22:00

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Reviews
Stopped in here last night for a cool treat on a hot night. Many different flavor to choose from and you can add in mixes of candy, fruits, or nuts pro-tip: add the cake pieces and thank me later. The service was excellent and the staff was willing to make a cool off-menu concoction for me. Highly recommended!
Last time I was here was a couple months ago; always delicious and super creamy ice cream and staff is friendly. However today, despite online and the sign on their door saying that they’re open until 10:00, they had their closed sign up and the person working looked like they were doing closing duties. Totally understandable if they’re understaffed and have to close early, but if so they should change their posted hours.
Very disappointed with the birthday cake I ordered 4 Days in advance .Cake was ordered online and set to be picked up yesterday .I called 20 minutes before to let the employee know we where on our way and asked if it was fresh he replied that they have plenty of cakes that are fresh .We cut the cake and it tasted like the freezer nothing like the cakes I had at other coldstone everyone agreed it tasted off like the freezer and I started getting a stomach ache. I look on the back and the cake was made September 21 , I picked it up 10/03.How is that fresh ?for the first time I actually threw out the cake .I will be asking corporate for a refund.
I highly recommend this place. This was our first time at this location and we had a great experience. I love cold stone as it is but my husband rarely goes. All of the staff there greeted us and was very friendly. They worked well together as a team as well. I got the same thing I always get and so did our son. My husband thought he wanted one of the signature flavors but once he got it, he wasn’t a fan of that particular flavor. He said that he didn’t like it and asked if he could get something else instead. Without hesitation, the manager Jesus, was extremely friendly, understanding and playful with his response. He allowed him to not only change it to something he likes but also allowed us to keep the ice cream to give to my son later. I will continue coming back for their amazing customer service and great experience we had because of this. Awesome job guys.
The ice cream was delicious, customer service was great, but last time we were here I had a hair infused in the waffle. When I showed it to staff they offered to make me a new one but I was grossed out. Cleanliness of the store can use some attention.
Our family visited today after lunch and the ladies were super kind, patient and helpful. Everything was clean and the vegan ice cream was delicious. We had the sorbet too and it was delicious. Thankful for the vegan options and for the kindness of the staff! Our afternoon dessert was great thanks ladies.
Delicious ice cream with great toppings! So yummy!
Ice cream was great, service was even better. Thank you Mason for the awesome customer service. It was kind of sad that there were 3 or 4 people there and he was the only one helping us. He's a great employee!!!
Ice cream was very soft and runny, nothing like the other Cold Stone Creamery I have eaten at, not sure if this was just a off day for this franchise or whether this is consistently how they operate, will not be going back.
The place is nice and quiet at night. Very good and creamy quality ice cream. This place just hits different!
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