Colonial Family Practice and Urgent Care

Reviews, get directions and contact details for Colonial Family Practice and Urgent Care

Address: 325 Broad St, Sumter, SC 29150, USA

Phone: (803) 773-5227

Website

State: South Carolina

Zip Code: 29150

Reviews

Great Medical office. It's a large facility so there may be a bit of a wait. They are dealing with sick people and therefore things can happen to require a bit of a wait. However the practitioners here are top notch. They take time and really listen to you. I have not used the urgent care side so I am not sure about that particular area, but if it's staffed by the same doctors, and I am fairly certain they are... again worth a wait to see them.  The physicians and staff are nice and knowledgeable.  The front office personal are dealing with a large influx of patients that don't feel well, and therefore are not always nice.  So they have their ups and downs.  As doctors offices go... this is a very good practice.  

 9 years ago (20-06-2017)

I visited this facility a few weeks ago after developing a spreading rash. I was seen and diagnosed with scabies by an NP without any tests being performed. She prescribed me a scabies rinse and sent me on my way. 

After returning to my vehicle, and speaking with my sister who is also an NP, she assured me that I didn't have what I was diagnosed with and recommended that I be seen by someone else who wouldn't assume all men in uniform have STD's. 

I returned to the front desk and requested a second opinion but was refused and was told to go somewhere else if I didn't like the diagnosis. 

The next medical treatment facility performed various tests, ensured me that I didn't have scabies and gave me a steroid shot. The rash cleared in two days. 

Colonial was quick to give me an improper diagnosis and who knows how much worse my rash would have gotten if I had listened to the NP who rushed me out the door and refused to speak with me again.

 9 years ago (10-07-2017)

I've been thoroughly pleased with the patience, concern and care I've received from Dr. Mitch Grunsky and his staff.  He listens to what the patient has to say and has stayed on top of my medical issues for the past 9-years or so.  I decided to give Colonial Family Practice a chance to care for me after I got frustrated by the inadequate care I received from the Veteran's Administration.

 10 years ago (13-05-2017)

Colonial's main office refused to release my medical records to me in December 2016 and refused to discuss records each time I called to ask about it.  I went to great lengths to fax a record request as instructed and never received a response (it's hard to find a fax machine these days but I got a positive transmission receipt).  Called again an no one could confirm receipt of fax, that is a different department I'm not allowed to talk to.  Finally moved away without records in February 2017.  This is entirely illegal under HIPAA general rights and I would not recommend Colonial whatsoever because of this experience.

 9 years ago (13-07-2017)

I only waited a few mins for service nothing like the er at Tuomey....passed a gallstone & went to Tuomey I was in the bathroom waiting to be called for 3 hrs

 9 years ago (26-06-2017)

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Colonial Family Practice and Urgent Care

Reviews, get directions and contact details for Colonial Family Practice and Urgent Care

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