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Reviews, get directions and contact details for Comal County Tax Collector

About

Our office is committed to providing effective and efficient service to Comal County citizens and providing cost-saving alternatives and conveniences.

Story

Comal County uses social media to foster a robust and responsible discussion with our constituents about issues affecting them. We encourage you to ask us questions, let us know how we can better serve you or specify a concern as we collaborate with the public to improve the lives of Comal County residents. However, Comal County social media pages are moderated forums. We reserve the right to remove comments that include;
1. Vulgar language, obscenity or material appealing to prurient interest;
2. Personal attacks or other threatening, harassing or discriminatory language;
3. Offensive content targeting protected classes;
4. Endorsement or campaigning for political candidates;
5. Off-topic content;
6. Advocacy of violence or other illegal activity;
7. Promotion of commercial services or products;
8. Copyright or trademark infringement;
9. Personally identifiable medical or other sensitive information;
10. Information that reasonably could compromise public safety or a criminal or civil investigation
Users who continue to violate these standards will be banned from commenting on our page. If you have any questions, please e-mail [email protected].

Mission

Putting the Taxpayer first with knowledge, technology, communication and providing excellent customer service.

Address: 205 N Seguin Ave, New Braunfels, TX 78130, USA
Phone: (830) 221-1353
su.xt.lamoc.oc@xatcc
State: Texas
Zip Code: 78130


Reviews
I've always had a good experience here... I walk in and I'm done within 10 minutes TOPS! No rude customer service or attitude like some on here say they've experienced and I'm thankful for that.
10 years ago (28-02-2017)
They've improved a bit from last year. Still could be more customer friendly though. Not sound like I bothered you by calling customer service.
10 years ago (18-01-2017)
We paid to renew our vehicle registration sticker online and have it sent to our house.. Almost a month later, it still hasn't arrived. I called the office and they confirmed that they have the correct mailing address on file and the sticker was sent to us, but we never received it. Now we have to pay to have it sent again. Doesn't seem right, we paid once and did everything we needed to do, yet it's our responsibility to pay again for what was not our mistake?
10 years ago (29-08-2016)
Nothing to say stars says it all!
9 years ago (04-10-2017)
Horrible customer service. I called and talked to Patsy to follow up on a vehicle title that we had not received - I had explained the situation, going she could helo. Patsy had me on hold for over 10 minutes before coming back to the line to explain her computer system was giving her problems...then she put back on hold for another 5 (while I was thinking she was still looking up my vehicle information based on my plate#)..she comes back to the line to the line to ask.. "okay, so what were you calling about, a trailer?" Oh, man, I lost it! It is so unprofessional to keep customers on hold for so long without explanation. So I asked her for her first name and asked for her supervisor...in the transfer she "lost" my call. Very disappointed in our vehicle tax department today!!!!!!!!!!!!
10 years ago (12-09-2016)
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