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Reviews, get directions and contact details for Comfort Inn & Suites East Greenbush - Albany

About

Minutes from downtown Albany, Troy, and Rensselaer, the Comfort Inn & Suites combines comfort and elegance. Amenities include free breakfast and internet.

Story

Minutes from Albany - The Comfort Inn & Suites® hotel is located in Rensselaer’s Tech Valley, home to the University at Albany East Campus and the Rensselaer Technology Park, housing more than 30 companies including IBM and GE Healthcare.
This East Greenbush, NY hotel is close to downtown Albany, New York’s historic capital. The Empire State Plaza, Times Union Center, the USS Slater at Destroyer Escort Historical Museum and the New York State Museum are just a few reasons to see Albany. Choose to dine in one of the many gourmet restaurants before taking in a show at The Palace, The Egg center for the performing arts or Capital Repertory Theatre; all are within two city blocks of our famous capitol buildings.
Just west from this East Greenbush, NY hotel is the Lebanon Valley Speedway and the base of the Berkshire Mountains, where guests can enjoy antiquing, skiing and the many sounds of Tanglewood.
Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!

Address: 99 Miller Rd Miller Road, East Greenbush, NY 12033, USA
Phone: (518) 479-3217
moc.ynablannitrofmoc@ofni
State: New York
Zip Code: 12033


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Reviews
Dec 8, Fri night Comfort Inn, Greenbush/Albany NY Arrived Friday afternoon and she told us the pool was undergoing maintenance but should be ready by 230=it was 250 at this time. Went to the room and it was a rewards night and the room was very spacious along with a sitting area. Pool was large, we have stayed here prior. Plenty of lights in the room. Hot tub jets did not work-weird because they were doing maintenance on the room. Bathroom sink my husband said had cracks in it. After returning from dinner we stopped at food area but there was no hot water for tea nor cold plain water. Not sure who's in charge but there were many around just chatting with one another. Surprised to see housekeeping there til after 9pm cleaning rooms. They were not noisy. Woke up at 330am and thought it was another fire alarm as when we stayed the previous but was just a car alarm. DIdn't make it back to sleep at that point. Love the breakfast lady, nice to talk to and she never sat down, always cleaning and making sure there was enough food for those arriving. Filled out a sheet to nominate her for the apple award for being the best hostess after tipping her. Nice Christmas decorations around the inside of the hotel. If we visit the area again will try a different hotel in the same chain.
8 years ago (11-12-2017)
Great hotel! Conveniently located, just off I-90, in Castleton, NY. Attractive hotel. Lobby is cozy and inviting. Rooms are clean and well kept. The beds are comfortable. The free breakfast is great and so is Joyce! The staff is usually very friendly and helpful
8 years ago (17-12-2017)
Came to check in a little after 7pm. We were told that the room wasn't ready (really??) and that the front desk person "had no idea when it would be ready" and it "would probably be a long time". When I questioned this he replied "It isn't my problem". I cancelled at that point and asked that the points I used for the room be put back on my account. After 25 minutes of fruitless effort on his part I called the rewards program myself (the crack staff couldn't figure out how to make a phone call??) and the other front desk person took the phone and worked it out after another 10 minutes. Total incompetence and a complete lack of caring or responsibility. You've got to be kidding!!
8 years ago (11-12-2017)
Check in was a nightmare. We arrived after traveling for a wedding and rooms not ready at 3 pm. Some wedding guests rooms weren't ready until 5pm. Groups of people near the front desk because you had to keep going back to check if your room was ready. Rooms need updated. Stains on carpet, wallpaper falling off in bathroom. Closet doors broken. Lobby and breakfast area we're nice. Breakfast was good and food was plenty.
8 years ago (07-11-2017)
We stayed here for a wedding (rooms blocked by the bride and groom). It was absolutely terrible. We did not complain because we didn’t want the bride and groom to feel bad. We arrived at 4 pm and were supposed to catch a 4:30 shuttle to the wedding but our room wasn’t ready. I had booked a king room for my husband and I and they put us in a room with two full beds because that’s all they could get before the shuttle. The room had stains all over the carpets, the refrigerator was missing, stains on the toilet seat, holes and stains on the walls, and a hole in the corner just above the shower. I have pictures of everthing. Wish I could post them here. The lobby is gorgeous, but he room was nothing like the lobby. If we hadn’t been with the wedding, we would’ve demanded our money back and gone somewhere else.
8 years ago (11-11-2017)
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