Comfort Zone Heating & Air Plus

Reviews, get directions and contact details for Comfort Zone Heating & Air Plus

Address: 4529 San Fernando Rd Unit B, Glendale, CA 91204, USA

Phone: (818) 484-7773

Website

State: California

City: Glendale

Zip Code: 91204

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Great customer service; provided explanation and took picture of what was needed (unit in attic).  Thank you Aro and Mko

 7 years ago (16-04-2018)

DO NOT, I repeat DO NOT (insert folded arms, glaring eyes, and a foot stomp) schedule service with THIS company (read the Yelp reviews for further confimation. I scheduled service via my home warranty plan for 9/8/17, with a service window between 1-5 p.m. On the day of expected service at 3:50 p.m. I called the company to determine their ETA. I was assured they would arrive closer to 5. Approximately one hour later, I received a call to reschedule for the following day. I was then assured I would be first on the list the following morning; however, they arrived around 11:30.  The service itself seemed pretty good; however, my unit is still not cooling off the house as it should. I contacted my home warranty plan/CZ for a follow-up service call. The follow up was scheduled for today (Wed), between 2-6. It is 6:00 and they have yet to arrive or even call. This is obviously a no show. This company by far has the WORST customer service and absolutely NO CONSIDERATION for their customers, especially those who had to make work arrangements to be home. I plan to file a complaint (and attach all the complaints via Yelp and Google) with my home warranty company. This has to stop! What makes THEIR time more valuable than OURS?
 There are companies who take the time to exhibit professionalism and are more deserving. Even family owned businesses must hold one another accountable. Shame on you!!

 8 years ago (13-09-2017)

On time. Courteous. Brought necessary repair materials with him, so we didn't have to wait for parts & schedule another appointment. Worked quickly & efficiently. 
K.B.

 8 years ago (10-09-2017)

This is the 2nd company sent to me by American Home Shield.  The 1st said everything was fine.  These clowns say everything needs replaced and home warranty company states over $2400 non covered.  Doing research but based upon reviews of both companies and our own inspection, there appears to be a significant scam happening here and I intend to get to the bottom of it.

 8 years ago (03-09-2017)

After waiting 4 days for my first available appointment, I get a text from the technician 1 hour after the appointment window stating he couldn't make it. Now it has been 110°	+ for over 10 days straight, so I was very impatient and upset because it had been 95° in the house. The next day after seriously complaining, they came and fixed it. Works great. 

 8 years ago (07-09-2017)

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Comfort Zone Heating & Air Plus

Reviews, get directions and contact details for Comfort Zone Heating & Air Plus

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