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Concentra Urgent Care

  1. Charles
  2. Providence Physiotherapist

Reviews, get directions and contact details for Concentra Urgent Care

Story

Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Address: 290 Branch Ave, Providence, RI 02904, USA
Phone: (401) 722-8880
State: Rhode Island
Zip Code: 02904


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Reviews
Unfortunately, my office experience was rather lengthy and filled with ridiculous actions. My name was spelled wrong on my paperwork for employment screening. I was told to not worry about it. In addition to the long wait time for a scheduled appointment, I was forgotten about in a room while waiting for a vaccine when an employee came in approximately 30 minutes later, asking me why I was still there. To add salt to the experience, an employee of theirs actually had the audacity to forge my signature on paperwork (also misspelling my name). With great persistence after the staff member refused to come forward to their management, I continued to escalate this. I was told by the Corporate Privacy Officer that no one would admit it, so they would just educate staff. I was not pleased with that response. I eventually was able to speak with another administrator who was able to address the issue. To my understanding, there was some type of penalty to this employee when it was escalated to the corporate level. I was informed they were unable to disclose the final consequence due to HR policy. The only positives - NP had good bedside manner, site manager did the best he could with his staff not being forthcoming, the Admin did address the issue with whatever resulting action
9 years ago (16-10-2017)
Concentration Urgent Care staffs are very warmth welcoming and the service there is awesome, friendly and all smiling. They made you feel comfortable in and out
9 years ago (09-10-2017)
Great environment. The staff is amazing... And the wait was very young... Ty
9 years ago (16-10-2017)
Everyone I was in contact with was extremely professional considering the amount of people the wait wasn't that long I would highly recommend
9 years ago (02-10-2017)
I was seeking medical clearance for voluntering I was greeted cotdially and quickly and all went well except for a small snag when i was forgoten between test, that was rectified All in all it was successful experience Signage and direction to parking definitely needs work
9 years ago (03-10-2017)
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