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Reviews, get directions and contact details for Connecticut Basement Systems

About

We make homes healthier, safer & more comfortable with proven solutions for wet basements, damp crawl spaces and cracked foundations.

Story

We make homes healthier, safer & more comfortable with proven solutions for wet basements, damp crawl spaces and cracked foundations.

Address: 60 Silvermine Rd #3, Seymour, CT 06483, USA
Phone: (203) 405-4120
State: Connecticut
City: Seymour
Zip Code: 06483


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Reviews
Bill Hause arrived right on time, and introduced himself. We wanted to know if there was any sediment that needed to be cleaned out, and he was happy to show us. He was knowledgeable and after discussing with him how frequently the pump has been running (and we supposedly are in a drought), he suggested a back-up pump. His explanation made sense and we asked him when he could install one. To our surprise he said he could do it right then and there. This saved us from having to wait and get charged for an additional trip out. It was installed efficiently and provided us with an understanding as to how it works and what to look out for. Bill's customer service is impeccable and very much like the same excellent experience we had with the company when they originally installed the system a year ago. A very reputable and customer service staff and company. Thanks!
9 years ago (26-01-2017)
Alberto Vasquez(Service Technician)came today to service my system and I am very happy with the visit. He is very friendly, professional and answered all my questions that I had. Alberto is a nice guy and I enjoyed talking to him. Very satisfied costumer.
8 years ago (03-03-2017)
Been with CT Basement Systems for many years and am glad of it. Everyone they've ever sent to our house has been professional and efficient. Dan Oestreich was likely the best ever. Explained everything he did clearly and concisely and was very engaging. As soon as we're ready to replace the pumps I'll be sure to ask for him.
9 years ago (28-01-2017)
We had Ailton Dos Santos come out earlier this month. He did a very thorough job and we are very satisfied with the results. Highly recommended service. Thank you so much.
9 years ago (22-01-2017)
Amazing service. I think some of the reviews here are based on contractors posing as CT Basement Systems. The people I worked with were all friendly and professional. I had the drain curtain, pump, dehumidifier, new floor and walls installed. The job is flawless and completed on time. Well beyond anything I expected.
9 years ago (18-01-2017)
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