Connecto Electric, Inc

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Connecto Electric is on Facebook!

Address: 3716 McClelland Ave, Erie, PA 16510, USA

Phone: (814) 454-6421

Website

moc.cirtceleotcennoc@ecivres

State: Pennsylvania

Zip Code: 16510

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Reviews

Very awesome and great company to use, they will get the job done and they know what they are doing !

 9 years ago (01-11-2017)

I  scheduled for Connecto to do some work on one of my apartment units. Two workers  did 38 minutes of work (from 8:10 AM to 8:48 AM) and so I should have been  billed for two hours of work. When I received the invoice I was dismayed to see  I was billed for four hours of work.  

I  e-mailed the biller, Lisa on 2-2-17 and she failed to respond. And so I 
e-mailed  her again on 2-13-2017 and she evidently forwarded my e-mail to 
the owner, Jeff,  who sent me a response, claiming the two workers got to my apartment building at  7:00 AM and had waited over an hour for me.  
I responded, stating we didn’t have an appointment for 7 AM. The morning  
of the work (1-18-2017), one of the two workers, named Andy, called me at 
7:10  AM and asked what time I could meet them there. I said I could be there at 8:00  AM. He didn’t tell me he and the other worker would be there (I don’t know if  they were calling from outside my property at 7:10 AM—that was never divulged to  me by Jeff) at 7:00 AM and no one told me billing would begin at 7:00 AM.  I’m not psychic and  so there was no way for me to know they would be there at 7:00 AM. It would have  certainly helped for the worker, Andy, or the owner, Jeff, to have told me  they’d be there at that time and not to simply ask, “What time do you want to  meet us?” 

Again,  I am not a mind-reader.  

When I  stated all of this to Jeff he responded VIA e-mail with, “…sorry 
for the  confusion.” 

Confusion? 

There  was no confusion. Noone told me my appointment was at 7:00 AM. I was asked what  time could I be at my property. Again, that’s not confusion. 
You can’t withhold  information to someone, bill them double, and then say 
there’s confusion.  

Instead of labeling it confusion, you should call it a lack of  communication by you, Jeff, and your worker, Andy.  

I  won’t ever use Connecto again—I told Jeff this and I will stick by it. 
I hope  the extra $100 you made off me was worth it. Use it and invest in 
some books on  communication…. 

Also,  the invoice stated they replaced  light fixtures in the attic and 
bedroom which is simply false—they switched out  a few non-working light bulbs in the attic and they took a look at a fixture in  the bedroom but didn’t 
replace it because there was no longer any electric  running to the fixture 
(and instead of removing the fixture and putting a cap  over the hole someone had simply installed a fixture in another part of the  bedroom). False statements on the invoice—must be another example of ‘more  confusion’.

      
      
      
 10 years ago (12-03-2017)

I regret using them.

 9 years ago (16-05-2017)

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Connecto Electric, Inc

Reviews, get directions and contact details for Connecto Electric, Inc

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