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Reviews, get directions and contact details for Cooperative Center Federal Credit Union

About

Cooperative Center Federal Credit Union, a member owned and governed financial institution.

Story

Certified as both a Minority Depository Institution and a Community Development Financial Institution, Cooperative Center Federal Credit Union continues to cultivate the seeds of inclusiveness sown by Cooperative Center’s first General Manager, Zach Brown.

“Zach Brown’s whole working life was in cooperatives. He was the co-op spirit of the Credit Union for years, and really was committed to helping people.” Matt Crawford

As an offshoot of Consumers’ Cooperative of Berkeley Inc., Cooperative Center’s roots are intertwined with those of the communities we serve. Whether it’s responding to the thorny issues of the 60’s and 70’s (redlining) by creating home loan programs, or combating today’s predatory lending practices (payday loans) by offering emergency cash infusion loans; partnering with schools and non-profits to develop financial literacy, i.e. Community Financial Resources (CFR), and credit-builder loan programs.

Today, Cooperative Center FCU serves nearly 13,000 members, pursuing a distinctive community mission that inspires staff, volunteers and members. At the heart of that mission is building and preserving sustainable community wealth by offering affordable financial services and products from checking and retirement accounts to home, auto and unsecured loans and more. Always seeking to improve and expand products and services relevant to the needs and aspirations of our members, Cooperative Center has most recently added Emergency Cash Infusion Loans (payday loan replacement); Limited Equity Cooperative Housing Share Loans, Green Home Improvement Loans and a First-time Auto Buyer program.

Please enjoy this brief video https://www.youtube.com/watch?v=AUfOd4R8A-o describing Cooperative Center FCU's 7 Guiding Principles. For information on how to be a part of this exciting movement please click https://www.coopfcu.org/about-us/become-a-member.html

Cooperative Center FCU is deeply grateful to the work of Berkeley Oral History project and Berkeley's Historical Society in creating our historical timeline. https://archive.org/stream/oflifeinberkeley00brownrich#page/n1/mode/2up

Banks have branches - We have roots

Address: 2001 Ashby Ave, Berkeley, CA 94703, USA
Phone: (510) 845-6428
gro.ucfpooc@secivresrebmem
State: California
Zip Code: 94703


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Reviews
I like all the people working there that ive met, however everything else is pretty bad the intrest rate on my savings account is literally .03 Percent, no easy way to bank online ive been waiting months to activate my paypal
8 years ago (16-07-2017)
Horrible service. Good luck trying to get a hold of anybody that knows anything or cares. I've been there for years, have several accounts there and I'm finally getting out. They act like they've got better things to do than help the customer. It's the Berkeley Whole Foods of credit unions. Over the years I have never dealt with a friendly teller there. If you need help with a problem you can't reach them by phone; you have to wait for someone to get around to calling you back, which can take days. I am switching to another credit union, have had it with them.
8 years ago (10-01-2017)
I want to support this bank because they are a local credit union and have really friendly employees. However, it's nearly impossible to get a call back from them, they don't follow up when they say they will, and when I traveled to the Philippines a year ago, my ATM card didn't work there and it took me 5 DAYS to reach the bank to get it sorted out (I had been calling all the lines I could find, and emailing every address I could find). It was finally an IT guy that got back to me and managed to connect me with a banker that could help. Just in the last couple of weeks, I deposited plenty of money which looked available in my account when I wrote three billpay outgoing checks through their website. The bank charged me three separate $28 dollar fees for using the money before it had cleared. When I went in to ask if they could refund at least some of their charges, they said no. I submitted a paper regarding the case to see if someone else could help me and was assured that they would get back to me at the beginning of last week. -Still no response.
8 years ago (30-01-2017)
My experience here has always been great. If you're looking for a local bank for a checking and savings account, this is a good place for keeping your money local.
8 years ago (12-02-2017)
Really nice, over-worked people. They try hard. But they don't answer their phones, they deleted my transaction history for no good reason, and their website sucks. I wanted to use a Credit Union for my banking, but this has been wretched.
9 years ago (25-05-2016)
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