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Reviews, get directions and contact details for Costco Bakery

"Members-only warehouse selling a huge variety of items including bulk groceries, electronics & more."
Address: 950 Port Washington Rd, Grafton, WI 53024, USA
Phone: (262) 204-1050
State: Wisconsin
Zip Code: 53024


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Reviews
Never had an issue with Costco until today. This store needs a lesson in customer service badly. Asked associate Ryan who was stocking item next to the Kirkland Toilet Paper if he was bring more out. Stated he was shortly. Continued to shop and look at items 30 minutes later nothing, went to check out he is up front loading carts. When asked if I found everything, let the casher know that I didn't and the guy was right there, I was told they are out of it and are waiting a shipment. One either place a sign stating sorry we are out or teach your employees to tell the truth.
Great store. We were there on a Saturday & bought pizza for dinner. However we had no clue they closed at 6 pm. Every time we had gone there they always closed at 7 pm. They still made our pizza but told us next time to come earlier. I was so confused as I was like 6:15 pm was not early enough. The guy never told me the store was closed. So on my way out of the store at 6'30 pm I noticed the store closed at 6 pm instead of 7 pm. I felt so bad as I honestly had no idea they closed so early on a Saturday. We have been going to this location for one year now, I knew they closed early on Sunday but other Costco locations I feel like we're always opened until 7 pm on Saturdays. This could have been avoided if they would have an announcement over a intercom or speaker system. This way I would have ordered my pizza sooner because we had arrived an hour before they closed at 5 pm.
Tire center totally messed up my TPMS SYSTEM when putting on new tires and would not take responsibility!!! Went to a real Mechanic and paid to have it fixed properly! Spend a few more dollars somewhere else to have it done right the first time!
This is the best Costco I’ve ever been to. We live equidistant to two Costco locations but we always choose Grafton! The staff is great and always super helpful and friendly. My kids love it so much, one of them asked to have their birthday party here, haha! The service is always fast, regardless of the department. We love the Grafton Costco. Thank you for your dedication to great service!
Costco has a 30 days price match policy, however, it doesn’t apply to this store,in this store is a joke. When other store is able to match the price that ended with 00, or 97, this store refused to do so. When you purchased the item less than a week ago, they had a promotion, they refused to price match too. So tell me when you do price matching? Price end with 00, 97 and promotion are the only chance get price match and all the situation this store refused. What a hypocrite store.
I had cashier #117 Michael and he was awesome! No problem or grumbling about a split order with my sister! In and out on a Saturday morning and off we go to spend time with our family! Thanks Costco in Grafton and Michael!
Saturday crowd was more navigable here than the Brookdeild location on a weekday!
Disappointed at gas prices here. I drive Lyft and will cost me full tank of 14 gal every 3 days if not 2. I thought all gas prices are the same at Costco. I didn’t refill my tank that day because it’s 40 cents per gallon more expensive. Instead found much cheaper gas on Fond du Lac & 23th street at $2.69. They said Grafton is just that expensive at $3.09.
Incredibly rude employees monitoring the self checkout lines! Barking orders and demanding hostility to see everyone’s card even though you can’t check out without one. This has been the atmosphere at this location for over a year, we will NOT be renewing our membership. Absolutely ridiculous how you treat members who pay to shop at your store.
Can find 90% of what's on my list. Everyone so nice. Lots of samples on a week day. Bought stuff I didn't know I needed.
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