Cottage Grove Florist

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Let Cottage Grove Florist be your first choice for fresh flowers and potted plants. We also stock gifts for the home and the individual.

Story

Cottage Grove Florist has been proudly serving the Cottage Grove area since 1983. We are family owned and operated. We are committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect.

Address: 8599 W Point Douglas Rd S #100, Cottage Grove, MN 55016, USA

Phone: (651) 459-7179

Website

moc.liamg@1nmfgc

State: Minnesota

Zip Code: 55016

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Reviews

I would give 0 stars if possible.  Asked for a $60 arrangement and if it was possible to do a same day delivery in cottage grove.  They weren't prepared to do anything on their website so we asked for a Pink and purple arrangement and if they could put some roses in.  The arrangement was delivered in the specified time, however it had no roses, and did not even match.  It looked like they took whatever they had in back and just put it together.  Definitely not a $50-60 arrangement being it was mostly carnations, Daisy's, spray mum.  It had a lily and some delphinium but again the shades of purple and pinks didn't even match and looked awful.  The guy we talked to on the phone when we ordered was somewhat rude to begin with so I should've known it was going to be an issue.  When we called back to complain he was extremely rude, argumentative and denied that we asked for roses in it saying he didn't have them.  Ended up giving us 30% off the price of the flowers.  I will never use this floral shop again, horrible customer service, poorly run.  If someone asks for something and you can't do it say that, dont give a substandard product.

 9 years ago (06-07-2017)

Disappointed with delivery on an order for a 90th birthday. They attempted delivery around 10 am, left a note on the door, and then did not call until 5 pm. They were home the entire time. They also had my phone number, the one that placed the order and I was never contacted. I spoke with the owner and he indicated this was normal policy, and also never apologized. These flowers were for a very special lady's 90th birthday and she did not get them on her day! The note was placed on a door that is not used everyday, why would they check it? How about calling before you leave the home to check if anyone is home? How about checking with the one who placed the order letting them know there was a problem? How about apologizing for the mishap? Perhaps your "policy" needs some revisions! Knowing your policy and lack of customer service, we will go elsewhere in the future.

 10 years ago (15-03-2017)

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