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Reviews, get directions and contact details for Country Inn & Suites by Radisson, Ankeny, IA

Address: 2510 SE Tones Dr, Ankeny, IA 50021, USA
Phone: (515) 965-2646
State: Iowa
City: Ankeny
Zip Code: 50021


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
This hotel is now my destination hotel for the area! This was my second stay and it was just as nice as the first. Nice quiet hotel with clean comfortable rooms. Wonderful beds, and I love the pillows! Comfy chair to sit in and relax and watch TV, you don't have to sit on the bed. Bathroom was roomy and very clean. Front desk staff couldn't be nicer or more accommodating. Hot breakfast selection that changes daily! What more could you want?
7 years ago (10-01-2018)
I rely pretty heavily on google reviews when I’m choosing a hotel to stay in so I like to leave honest reviews good or bad. This country inn and suites didn’t disappoint. We were in town for a wedding and stayed 2 nights. Our room was very clean (I went barefoot if you know what I mean) bathroom was spacious and shower head had multiple settings with great water pressure. Unfortunately I was only able to grab some oatmeal the first morning and missed breakfast the second but that oatmeal was delicious. It looked like a great selection. Every staff member I encountered was very kind and accommodating. I will would definitely stay here again.
7 years ago (21-01-2018)
Great place to stay. Clean, quiet, wonderful staff. Close to restaurants and shopping. We've stayed here for over 15 years.
7 years ago (16-02-2018)
Good location. Close to Des Moines without actually being in the city, and right next to the interstate (but far enough that you can't hear the cars). Staff was very friendly and accommodating. I was running a marathon the next morning, so I was going to miss the free breakfast. The hotel staff started to set out breakfast an hour early for us runners. Finally, the room was nice. The only downside to my stay was that they never had cookies out.
7 years ago (16-10-2017)
Generally I am a big fan of country inn and suites hotels. I have stayed at this location only once before and the experience was overall pleasant. However, during a recent stay, the two clerks at the desk seemed to take a decent amount of time checking myself and a coworker in. After receiving the keys to our rooms, we had both went to our seperate rooms to drop our luggage off and unwind before dinner. A few minutes later, my coworker knocked on my hotel room. I answered after realizing it was him wondering why he still had his luggage with him. He had explained that the first room he was directed to stay in was already occupied. He was embarrassed to have found another persons luggage when he walked in the room. He went downstairs to tell the clerks what happened and they gave him another set of keys for a new room... which was the key for the same hotel room I was in... which is why he knocked on my door. He said "I thought for sure I had seen you walk in this exact room before I got to my first room, and just had to knock on the door to double check I wasn't crazy before I went back downstairs." It took the third try for him to get keys for a room that was actually vacant. The clerk literally knocked on the door to a few rooms to confirm the room was available before providing him this key a third time. I was worried to know that this mistake occurred twice in one stay and concerned that someone would walk into my room when I went out to dinner or when I was sleeping. I wish this was the end to my experience, but then around 9:30 pm I received a knock on my door for "room service." I didn't order room service and had no reason why they would be knocking. A few minutes later I received a call from the hotel clerk. When I answered the phone she explained that "they had forgot to have me fill out more paperwork and needed me to come back downstairs." I then replied " I am half asleep and in my nightgown... so no I am not going downstairs and you'll have to catch me tomorrow." I had stayed at several country inn and suites but not often at this location. I am familiar with the paperwork needing to be filled out and had no idea what additional paperwork was necessary to complete. All of this being said, I would not recommend staying at this location because the service was very poor and inconsiderate. Management may need to review who they hire so this does not occur again.
7 years ago (16-08-2017)
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