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County of Riverside Department of Public Social Services

  1. California
  2. Cathedral City Local Government Office
  3. Cathedral City Health

Reviews, get directions and contact details for County of Riverside Department of Public Social Services

Address: 68615 Perez Rd #9a, Cathedral City, CA 92234, USA
Phone: (760) 770-2300
State: California
City: Cathedral City
Zip Code: 92234


Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
The services I received at this place were horrible. The case manager Danette Martinez has no clue what she is doing, never returns phone calls back, and is utterly incapable of performing this job. I wouldn't recommend this place to my worst enemy.
9 years ago (08-02-2018)
call their number and its a 10 second loop with no voicemail and no one ever picks up. even called my worker (Leslie Lopez) direct 4 days in a row always to voicemail. she never calls back. no response.Have been told benefits are active a week ago and they are still not there. it's Wednesday now so no reason she couldn't have done her job yet. there is no way to get a hold of them unless they want to call you. public service? doesn't look like it.
9 years ago (12-07-2017)
Web site is not good. Call and does not connect with any number. Not in English with any # hit either. No other number to call. Worthless. Have been cut off and no reason. Calls have not been returned. No funds for food. July 7, called again. Still no calls back. Out of food. Willing to drive down, and today expected to be 120! How about some help? or reply. Handicapped and low income so is $10-15 gas in my old car. STILL NO CALL BACKS AND IS THE 13th. can I get another worker? July 14 8AM, Again tried to call. Recording does not work. Then hangs up. Obvious web site staff inept. Also should get full amount, like in the past and now, given very little. Totally disgusted and had to do two trips in one day, a long drive from north Palm Springs plus gas costs. The worst experience. With no income for food, only allowed $10 a month. Normal is $173. Called and left messages. No calls back. Have to drive there again and get in line. The worst! July 20th. Still no call and zero food. Asked New worker possible? July 25th. No call back. No food. Messages left. Called again, July 25th 4 PM and left another message. Sept 2 2017 AT LAST corrected to the full amount. Much appreciated. But, in their defense, they have a large number to deal with and always a few there waiting. Not an easy job, but progress and GREATLY appreciated. Many thanks. When was only $10 a month, lost 15 pounds, had nothing to eat. The new diet. NOV 24, Call and get recording. Wait and it disconnects. Happens all the time. Inept system. Worker does not return calls EVER! I leave recordings too with all details. Cut my coverage totally wrong, since almost no income. Three months no food, lost 30 pounds. Would not credit back which she could, almost $450!
9 years ago (24-11-2017)
Garbage they try to run you off and make a phone appointment while they don't call anyone all day been here hrs.
9 years ago (28-11-2017)
Of course lines take hours, but supervisors should call people back so that extra trips don't have to be made.
9 years ago (14-07-2017)
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