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Courtyard by Marriott Los Angeles Baldwin Park

  1. California
  2. West Puente Valley Lodging
  3. Baldwin Park Night Club

Reviews, get directions and contact details for Courtyard by Marriott Los Angeles Baldwin Park

About

The Courtyard by Marriott Baldwin Park is centrally located between Ontario Airport & Downtown Los Angeles. Our experienced Catering Staff can help you plan your next event with 10,600 square feet of meeting space.

Address: 14635 Baldwin Park Towne Center, Baldwin Park, CA 91706, USA
Phone: (626) 962-6000
moc.darvgs@arrabysirhc
State: California
Zip Code: 91706


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Reviews
Attended a full day company meeting here. The facility itself was clean and modern. Meals and snacks we're good and well attended. The location is right on the freeway, so it was easy to spot for my first visit. Parking was not great, there was a gated/attended lot in front, and I was unclear on whether non-overnight guests could use this parking. Open lot parking was available around then side/back of the hotel, next to the attached Sizzler(?) restaurant.
7 years ago (07-10-2017)
I just checked out of this Marriott yesterday. I have always liked Marriotts but feel incredibly disappointed with my stay here. The first night we went to go to sleep, I pulled the covers back and there were disgusting stains on the sheets that looked like dried blood. I called down to the front desk and they sent someone up with sheets and handed them to me to put on myself. Granted, it was midnight, but I’ve never had to change my own sheets at a hotel before. When we pulled the sheets off, we realized there was also a same-colored (smaller) stain on the mattress pad! Gross - this means to me that the sheets weren’t changed! I spoke to a manager the next morning and he offered a different room, but since we had unpacked all of our stuff I asked if they could replace all of our bedding including the mattress pad. They made it sound like it was no problem. We got back to the hotel that night and I checked the mattress pad and it hadn’t been replaced. So we had to call down again and were finally able to get it replaced. I tried to speak with a manager about this for 3 days in a row and every time the front desk said they’d have someone call me, which never happened. I’m not one to complain (unless I have a very horrible meal out, but even then sometimes I won’t say anything), but I felt this needed to be shared. Additionally we were told upon check in that if we parked in the gated area, we should scan our room card it and it will charge $6 a night. So, based on that, we tried every night to park in the limited parking outside the gate. We would even wait out an available parking spot. Upon check out, we were charged for parking for every day and were told that if we have a car on their property we get charged. I will say that upon writing the manager, we were refunded for the parking. But as for the sheets, the discount was negligible and seems incredibly inadequate given that our situation wasn’t resolved immediately and there was never any effort to get in touch with us over three days. Not to mention the fact that our room appeared to have DIRTY sheets. That’s disgusting and unacceptable when you are literally paying a lot of money to sleep somewhere. We have stayed at Baldwin Park before, but never will again.
7 years ago (18-10-2017)
Cozy hotel. I like how you need your hotel card to go to the rooms. It adds a sense if security. Staff was friendly and always willing to help. Highly recommend.
7 years ago (01-11-2017)
While I understand this isn't a 5-star establishment, I expected a clean room and bed. Our sheets were stained with what looked to be blood and they brought us sheets so we could replace them ourselves. There was a similar colored stain on the mattress pad as well. We asked to have our mattress pad replaced and they never did it. We had to call again to have this addressed. Furthermore, we asked to speak to a manager every day and were told 3 days in a row that someone would have a manager call us and that never happened either. I've stayed at this Marriott before and that's why I was a repeat customer, but after this experience I will take my money elsewhere.
7 years ago (17-10-2017)
My first place to sleep after 25hr flights. Nice and clean place to stay. This is not a lux hotel with awesome service. You need to do stuff for yourself such as carry your own bags by looking and using the carriage. Looking for your own room and etc. But for just have a quiet rest, is a nice place to go. You've got many restaurants around. Not bad on price.
7 years ago (08-09-2017)
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