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CPC Behavioral Healthcare Helen Herrmann Counseling Center

  1. Fairview
  2. Red Bank Health

Reviews, get directions and contact details for CPC Behavioral Healthcare Helen Herrmann Counseling Center

Address: 270 NJ-35, Red Bank, NJ 07701, USA
Phone: (732) 842-2000
State: New Jersey
Zip Code: 07701


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Reviews
If I could give this place a negative 1000000 star I would. Absolutely sucks. I have called for weeks trying to get a appointment with the lady I have seen and left a number of messages called her supervisor and still no response!!! Really you care that little about people? I was set to take my daughter here but will no be wasting my money on this place. I was in the military and use to sub par treatment but this is ridiculous. DO NOT COME TO THIS PLACE!!!!!!! Update: a very nice gentleman called and address all my needs. I would move this to a three star now.
8 years ago (05-10-2017)
Awful! I tried calling to make an apt so many times and never got a call back. I finally reach a rude woman on the end of the line who clearly hates her job by the way she speaks to people on the end of the phone. She barked at me asking my name and basic info and then tells me there's a 4 month wait to see someone. She puts me on hold, or what she thinks is on hold, to check for an earlier appointment. During that "hold" I clearly heard her making fun of me and other people that call in to her co-worker in the office. Clearly these staff have no training on sensitivity or customer service. I was humiliated and never treated so poorly from a mental health agency. The staffs name was Renee. Don't call here for services they will just mock you!!!
8 years ago (01-08-2017)
Coming here is awlays annoying, you wait forever to be seen and the doctors won't give you want you want. They changes doctors around too so you never know who your going to see and they refuse to give you the pills you need. I like my meds they make me feel good. I met the new van driver bc I came back to group and she hooked me up with some freebies and a new connect on the streets. Only come here if you really have to ... ask to see Ashley shell hook it up
8 years ago (05-10-2017)
You think you would have some sort of ediquitte when dealing with patients of a psychiatric center. Not this place! You call, the person on the other end is always cold & pist off, when your transferred to the refill line for medications you NEVER get a call back you have to keep calling !!! I was unhappy with the way the receptionist spoke to me(on more then one occasion) I called the supervisor, left a message did you think I would get a call back? Of course not. Obviously this place could careless about their reputation. Only reason why I stay here is because of the doctor I go to. But from the looks of it now I dont think I will be staying here much longer...
8 years ago (16-03-2017)
Horrible - I have been waiting for a call back for a month - left a ton of messages to try to get an appointment as a new patient and NO one phones you back - ridiculous.
8 years ago (02-02-2017)
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