Cracker Barrel Old Country Store

Reviews, get directions and contact details for Cracker Barrel Old Country Store

About

Quality breakfast, lunch and dinner menus featuring home-style foods and a retail store that offers gifts, music and packaged foods.

Story

Cracker Barrel Old Country Store offers a friendly home-away-from-home in its stores and restaurants. Guests are cared for like family, enjoy home-style food and unique shopping - all at a fair price.

Address: 5001 Central Avenue Pike, Knoxville, TN 37912, USA

Phone: (865) 688-7396

Website

State: Tennessee

Zip Code: 37912

Update Info

Reviews

I have been to many Cracker Barrel locations over the years and this is the best location hands down. I had the opportunity to visit this store 4 times in one week with friends of mine last week. During those visits we had 3 different servers and each time we had great service. Our friends are a blind couple we know and they frequently dine at this location (this is the only local location they will dine at) and it was great seeing the way the staff treated them. Michelle even remembers what they order and how they like their food to be so they know where it is so they can eat it easier. It made my heart soar seeing the respect,dignity, and care that everyone showed them during our visits. Besides that the food was great. One time I had requested the salad dressing on the side because I don't like when salads are swimming in dressing, it came out with it on and the waitress noticed before I did. She offered to send it back before I had to ask. I did a quick check and since it was not swimming in dressing and had only been lightly dressed, I kept it and it was enjoyable. The food was always fresh and consistent. I have family visiting in a few weeks and since their Cracker Barrel in Michigan is very disappointing, I have already promised them a visit to this location for some great food and service. I am very happy that I ventured farther away from the location closest to my home and came here.

 9 years ago (16-05-2017)

I ordered 3 pancakes with bacon, minus eggs. We asked for a plate of biscuits. The server took it upon herself to change my order. Well, after 45 minutes I was told they were still cooking the bacon. After asking 6 times for a plate of biscuits, never recieved them. We were going to get desert, but we wanted it before the second coming of Jesus.

 9 years ago (18-09-2017)

Probably the best service I have ever gotten at any restaurant. Hands down the best.

We were told it would be a 20 minute wait, but it was only about a 10 minute wait, which was just enough time for us to look around the store.

We were seated kind of in the back corner of the floor, and we were waited on by an adorable young woman named Sarah with glasses and a wonderful demeanor.

I asked Sarah a few questions about the menu, as I have strict dietary restrictions, and she was very knowledgeable about what went into each food item. Sarah worked with me on my dietary restrictions and went above and beyond her job duties to make sure I was satisfied with my meal. Sarah was also excellent about keeping up with the coffee and drinks.

Please give Sarah a raise. I'll be calling the restaurant today to speak with a manager about her, as well. She is amazing!

 9 years ago (21-05-2017)

The store was nice. We were seated quickly. My qualm with the restaurant was our server. She made us wait, while she walked past us several times. The saving grace came when a waitress, from another section, came and took care of us. She was great. 

 9 years ago (19-07-2017)

I have never been disappointed. I tried the Maple Pecan Fried Chicken this time. It's one of their seasonal dishes. Boy, was it good!

 9 years ago (22-10-2017)

Comment on this business

Map, Satellite View
Street View

to add Cracker Barrel Old Country Store map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=cracker-barrel-old-country-store&id=502649&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/cracker-barrel-old-country-store-i502649.html" target="_blank" title="Cracker Barrel Old Country Store">Cracker Barrel Old Country Store</a></p>

Cracker Barrel Old Country Store

Reviews, get directions and contact details for Cracker Barrel Old Country Store

About

Story

Find nearby businesses, restaurants and hotels

We use cookies