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Cracker Barrel Old Country Store

  1. Louisiana
  2. Covington Store

Reviews, get directions and contact details for Cracker Barrel Old Country Store

Address: 8001 Pinnacle Pkwy, Covington, LA 70433, USA
Phone: (985) 893-0151
State: Louisiana
Zip Code: 70433


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Reviews
It's southern home style cooking. Great prices always and the food is usually pretty good. The big problem with this location is the service is lacking a little bit. Took a while for someone to greet me and take my order. Then the server wasn't very attentive, but there was a large party he was taking care of as well.
7 years ago (23-08-2017)
Along with my husband and oldest daughter, we decided to stopped and have dinner approximately around 7:30 this evening. Upon our arrival, we noticed a lighter crowd than normal as the dinning room reflected. As we were greeted by the host, he lead us through the entire dinning room before eventually sending us back to a front table, but not before dropping our silverware all over the floor. Almost all the tables were open that we passed and we knew this by our private tour. Once seated our waitress took our drink orders and vanished for about 10 minutes later returning without drinks to take our order. Then vanished again to see if they had run out of my daughter's preferred choice meal. We were told that they had run out and and she would need to choose something else. Each of us ordered a side salad, 2 with ranch and one with caesar along with our meals and biscuits. Our waitress returned to the table with our drinks and salads in hand. Unfortunately, she forgot which dressings were which and proceeded to *sniff* each dressing bringing it closer than comfort to her nose before giving it to us. My daughter and myself included could not bring ourselves to finish the salads. Once our meals arrived, my husband politely asked for some biscuits once more. The waitress got snippy and replied "well, I only have two hands. They're coming." My daughter's food was also cold, but she ate it anyways as she just wanted to leave, even though my husband suggested we send it back for warming. We have travelled for many years stopping in various Cracker Barrels, but unfortunately for us, this is the service we face for the one closest to our residence. After tonight's visit, we will not be sending any more business to this store. It is a shame that what once was a vacationing treat has turned into a service nightmare.
7 years ago (25-08-2017)
My husband & I stopped in Covington, LA for a hot breakfast at Cracker Barrel. Our eggs were not hot or warm nor was the potato casserole. My grits barely warm but his was warm bacon was almost burned. I spoke to the cashier about this when she asked how our food was. She asked if we wanted to speak with a mtg. I said know that I was not trying to get free food or have our ticket comped. We were in very early maybe 10 people in restaurant. Thank You!!!
8 years ago (30-07-2017)
Food was pretty good. The hashbrown casserole was nice. Had to remind wait staff for things such as napkins and coffee.
7 years ago (27-08-2017)
The food is always pretty good but try to get Joni to wait on you, good service great positive attitude.
7 years ago (28-10-2017)
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