Craig's Auto Repair

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Address: 605 Schoenhaar Dr, West Bend, WI 53090, USA

Phone: (262) 334-5134

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State: Wisconsin

City: West Bend

Zip Code: 53090

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Reviews

1st time there.  Was helped right away.  Got a quote, scheduled appt.  Fixed in less than 24 hours the next day.   Professional and courteous service.  Price was very, very fair.  So far, so good.  👍

 7 years ago (15-02-2018)

Trustworthy professional service. The only place I would have any auto repair done. Best auto service in town.

 7 years ago (21-12-2017)

Craig and his crew are very respectful and HONEST. I go to college 4 hours away and I would take my car in to get things checked out before I leave. I would ask them to check my breaks etc.. and see if I need new breaks before the winter and they told me that "Nope you are all good". They don't lie just to make more money. Another example is when I needed something to get fixed, but I didn't have much money at the time, so when I asked Craig what would happen if I don't get it fixed right away would it cause more damage and he said no, so I was able to get it done when I got the money. They also helped me buy my car. When I went for a test drive, I took it to them and they told me what needs to be done and how much it would cost. They also told me how much I should pay for the car if I was to buy it. I got the car fairly cheap and put the work into it and I have a nice car that is reliable. P.s. Craig looked at it for free.  Craig's Auto is reasonably priced, outstanding service (no matter age or gender), and treats his customers like family! Thank you Craig for all that you do! :-)

 8 years ago (01-08-2017)

Craig has always been very fair with us. Work is done professionally and in time.  We've moved from the area but have retained Craig as our mechanic    thank you Craig's Auto !

 7 years ago (04-03-2018)

The experience was horrible.  I was quoted on the phone 60.00 to do a wheel alignment and 28.00 to install 4 tires.  When I dropped off the car there was no paperwork to review or sign before they did the work and when the car was finished my alignment was 66.30 and to install 4 tires it was 28.00 per tire.  When I complained the customer service was horrible.  I was referred by a friend but I will never go back.  The owner replied that they ball park the prices.  I feel that if you are going to ball park the prices you need to have the customer sign something and agree to that before the work is performed so their is no miscommunication.  I have a voice recording of the entire conversation and he still wouldn't refund any money.  Please don't take your car here unless you want to be overcharged and ripped off. I would give 0 starts but the site doesn't allow it.

 8 years ago (30-11-2016)

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Craig's Auto Repair

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