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Creature Comfort Veterinary Center

  1. Shimek
  2. Iowa Veterinary Care

Reviews, get directions and contact details for Creature Comfort Veterinary Center

Creature Comfort Veterinary Center
Address: 2122 ACT Cir, Iowa City, IA 52245, USA
Phone: (319) 338-9955
State: Iowa
City: Iowa City
Zip Code: 52245


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Reviews
After hearing about the treatment you give dogs while grooming, I would like to set an appt up to get MY haircut.... I am requesting that Lucas - the V, be my groomer.... then we will see who enjoys the appt!!
9 years ago (20-06-2017)
My husband and I have taken our 2 cats here for the first two years of their lives while we lived in Iowa City and experienced nothing but care and kindness. Dr. VanderGaast is wonderful and I felt completely comfortable with her and bringing in my two fur-babies for all their health needs, including a spay and a neuter. One of our cats even has a bit of anxiety and is often scared and uncomfortable, and we never had a single problem. They would often be given a few treats to help relax or calm them down while in the exam room. Our female cat can be picky, so she was even give a few different kinds of treats to choose from. We have also interacted with a second doctor when VanderGaast was out, as well as a few assistants that would come to help administer shots, etc. Every one of them was lovely, kind, helpful, and treated our pets with care. We were always in the exam room with them (except for surgery, of course), and we never witnessed any harsh handling of our pets or others that were in the clinic at the same time. In mid 2015, we required a move to Europe and had no idea where to start in moving 2 cats to a new country. Lucas was extraordinarily, helpful, knowledgeable, and warm hearted and I appreciated the extra time he took to begin guiding us through this murky and complicated process. He has helped move numerous pets, and even has a map with pins of all the places he has helped move pets to, which I thought was very sweet. I am shocked and so very sorry to hear about the event with the groomed dog in the summer of 2016. Shocked because I could not believe this was a place where that could happen, and sorry because it happened at all. As a pet owner nearly all my life, it makes my heart break for the owner of the dog affected. But I also think it is unfair that so many reviews are all commenting on the same instance nearly 20 times, many of which even admit to never have received service here themselves. I sincerely hope that the team here reevaluate either their grooming procedures, the individuals they employ regardless of relationship, or a combination. Again, I'm am so sad and sorry for this event, but my personal experience has been nothing but positive. I did not observe a clinic culture of animal abuse or neglect and never questioned taking my pets here for their care.
10 years ago (13-01-2017)
Saw in the news paper ON THE FRONT PAGE that they hurt dogs. If you care about your dog I would not take your dog there. I think they hate dogs. I think it should be called the HATE creature Comfort Veterinary Center.
10 years ago (23-02-2017)
If I could give this place zero stars I would. Incredibly disturbing and disgusting the owners mouthbreather son was left alone with a corgi whom he kicked hard enough to fracture ribs. Then, the owners (his parents) wrote letters in his defense so he gets off with 2 years of probation. That deranged kid should never be left near animals again and I wouldn't trust the owners poor judgement ever.
10 years ago (21-02-2017)
The staff were so friendly and happy to answer any questions I had. They were thorough and asked me a lot of questions about my cat's environment at home. My cat gets stressed out in the carrier and they said that it was okay if I brought her without a carrier because I would be able to go right in the examination room. After I made the appointment I was able to come in the same day. I recieved fast, friendly, service.
10 years ago (12-05-2016)
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