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Crowne Plaza Kitchener-Waterloo

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Reviews, get directions and contact details for Crowne Plaza Kitchener-Waterloo

About

Largest full service hotel in Kitchener-Waterloo area. 201 guestrooms and 15,000 sq ft of meeting space; $12M+ in renovations done in 2013/2014

Story

Complimentary Hotel Amenities:
- 24 hour business centre
- WIFI and wired internet access
- Fitness Centre
- Indoor Pool
- Hot Tub
- Sauna
- Newspapers
Other Hotel Amenities:
-Parking $12 self park and $20 valet parking
- Aqua Lounge Restaurant
- Meeting Space
Guest Room Features and Amenities:
- 201 rooms, 100% non smoking
- Complimentary wireless and wired internet
- Deluxe bedding
- Coffee makers
- Mini Fridge
- Microwave
- Hair Dryer and Vanity Mirror
- Iron and Ironing board
- King Beds
- Two Queen Beds

Address: 105 King St E, Kitchener, ON N2G 2K8, Canada
Phone: (519) 744-4141
moc.letoh-wkpc@snoitavreser
State: Ontario
Zip Code: N2G 2K8


Update Info
Reviews
Nice hotel and great customer service. If you have an issue they resolve it quickly. The conference rooms are nice and spacious. The pool is nice. Restaurants are a short distance to walk from the hotel. The food and the Aqua lounge are great.
9 years ago (26-09-2017)
Really annoyed at this inconvenient hotel. I blocked off 20-25 rooms for my wedding and reserved 5 suites. However, the check in time is at 3pm which is when my ceremony starts. When I asked the sales associate, Sarah, if she could put a note on my blocking that we need an early check in for 2, she said there's nothing she can do and the guests will just have to call the morning of for availability. I find this a little ridiculous considering you know it's a blocking for wedding. I could've gone to any other hotel, but I chose yours, and now my guests will literally have to have the inconvenience of not being able to change into their suits quickly or be able put their bags upstairs. My wedding doesn't end until 1am, so what, are they supposed to check in the next day? Completely annoyed with this, and I wish I never booked any of the suites or rooms with Crowne Plaza. Unfortunately, all the other hotels are now booked up, so my guests literally have no choice anymore... ridiculous.
9 years ago (16-08-2017)
Comfortable rooms. Convenient access to downtown Kitchener. Hotel restaurant is not great. There are many better options within a short walk.
9 years ago (23-10-2017)
Very nice room but I had the worst shower in my life because the shower head was stuck on the high intensity spray that feels like cold little needles. There is no human on earth who would not have complained to the hotel about this shower head so my guess is that the hotel left it there broken. It also took FOREVER for the water to warm up. Beyond do that it's a nice hotel with a very tasty breakfast buffet. I love the caraf6that they leave at your table.
9 years ago (14-10-2017)
Very nice hotel and pleasant staff. Room was clean and quiet and we had a good view. Great if you are travelling with kids: they have a pool, mini-golf, bowling alley and arcade in the basement.
9 years ago (15-09-2017)
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