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Reviews, get directions and contact details for Cumberland Farms

Cumberland Farms

Story

Cumberland Farms makes life easier for busy people every day. What started in 1939 with a cow and a dream has grown into a network of convenience stores across eight states. Three generations later, Cumberland Farms is still family owned and operated, and continues to reflect the values it was built upon: envisioning a better way to serve customers by providing the best possible products at the best possible prices.

Whether you're buying a cold Chill Zone fountain drink, a hot or iced cup of Farmhouse Blend Coffee, or filling the gas tank, convenience and customer service are key. Cumberland Farms also has a long heritage of giving back to the communities where it operates, from feeding the hungry and serving the disabled, to supporting local sports teams and fundraising.

Address: 8 N Main St, West Bridgewater, MA 02379, USA
Phone: (508) 894-0270
State: Massachusetts
Zip Code: 02379


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
So I want to start off by saying I love Cumbi's! This review is based upon the experience that I had at this particular store. So I went in today after a long days work and was met by a man named DAN at the register. Now it could be that DAN was having a bad day , I'm not sure, but I wasn't met with the usual happy faced employees I get at any other Cumbi's. Dan was stale faced when he had seen me, not a smile to crack . When I approached the counter I said with a smile ,"here's my ID because I'm sure you're going to ask for it. , I know I look 12 and I'm going to purchase some cigarillos." Dan just stared back at me still no emotion took my ID and asked what I wanted. This definitely wasn't an issue . What happened after that moment is what kind of got me . So I proceeded to tell him I wanted Artic Ice Swisher Sweets which are directly behind him . He had trouble looking for them, but as soon as he found them he rung them up . When he read me back my total I had quickly noticed a 5 pack of Swisher Sweets for approximately the same price . So I did what any sensible person would do and I inquired about them. I believe my exact words were ", Hey is the 5 pack a better deal than buying 2 packs of 2 ? ," Dan looks up at me and says ," I don't know you're going to have to figure it out yourself. " Of course I was shocked because I asked a simple question and was met with a hostile response. I even said to Dan ", Wow that was incredibly rude." He continued unscathed like it was something completely normal. I don't want to play the race card because I completely loath people when they do just that. I couldn't shake this feeling that this was just that and that's why I was getting such a negative attitude. So right as I pulled the money out of my purse to pay I had told DAN that I would like the 5 pack of Swisher Sweets instead. He didn't seem to like that because he proceeded to tell me to "Move to the side" that he would "Get to it" after he helped the people behind me. Who by the way, were waiting for about 2 minutes , not that , that has any relevance. In an assertive tone I told Dan "No please process my switch now ,it's my turn and I haven't done anything for you to be rude to me." Dan just gives me the box as if he was signalling me out and says", Whatever it's about the same price" and sarcastically says ",Have a nice day ." I walked out saying ", Have a wonderful day to you too sir. " This whole ordeal took about 5 minutes . I usually go to Cumberland farms for gas and my tobacco products even though they are typically a bit more expensive than their competitors because they typically have great service . Today I was really disappointed and left not wanting to enter this store anymore. The customer service was just not what was expected Just my experience .
8 years ago (22-05-2017)
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