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Cumberland Valley Electric

  1. Kentucky

Reviews, get directions and contact details for Cumberland Valley Electric

Address: 6219 Old Hwy 25, Gray, KY 40734, USA
Phone: (606) 528-2677
State: Kentucky
Zip Code: 40734


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Reviews
Working with the public myself I know the importance of good relations with customers. I've never been a member of Cumberland Valley RECC and needed to set up an account. When I called the office, I have to say I was very impressed with Lara, the representative I spoke with in the Harlan branch office. She was very knowledgeable and went above and beyond by offering information and walking me through the process of setting up my account. You are definitely an asset to your organization. Thank you Lara.
10 years ago (23-05-2017)
Terrible, terrible, terrible service. Power goes out at least twice a week for hours at a time. They just don't know how to keep the lights on at people's houses, if it rains even slightly the power goes out. And when it goes out, they turn off their phone line so you can't get through to them. The most unprofessional "business" that I've ever seen. It's the worst electric company that I've ever dealt with. The ONLY reason we have service with them is because there are no other electricity companies in my area. This company is the WORST of the worst, and if you have any other option for power what so ever please do so because having electricity in your home will be few far and between with these people.
10 years ago (13-06-2017)
customer service is appalling i have never talked to one nice person in that office terrible people
9 years ago (18-09-2017)
The people that work there are all rude. They make it very evident that they hate their job and their life. Most of them give that "I am better than you" vibe. I have never seen anywhere like it. I dread when I have to go in there, it is uncomfortable because they are so rude. There is one old woman that was nice to me once, and they are the reason I can have electric so that's why I give them 2 stars.
10 years ago (06-03-2017)
They allow people to pay their bills with stolen credit card information. Then refuse to revel the persons information who used the card to report to the police
10 years ago (20-06-2017)
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