CVS

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Address: 13729 Connecticut Ave, Wheaton, MD 20906, USA

Phone: (301) 871-7511

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State: Maryland

Zip Code: 20906

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Reviews

This CVS has polite people with many rude customers. All of which cannot stand when everyone comes in at the same time. None of which have patience or care about anyone else who also needs their prescription, and always in a rush which is dumb for a pharmacy in all honesty. Your life is being challenged, it's on the line, any errors can potentially cause serious harm. On one note they are understaffed but that's the company's fault and partially the customers for all coming at the same time. While other customers do not come in all at the same time and are not in the pharmacy for over 10 mins. It's a place where people expect unrealistic customer service, they don't understand how the process works and because of that ignorantly go on angry rants to the employees about something they have no idea about. They don't realize that the pharmacy has no control over your doctor or insurance and runs into problems with those two bodies regularly, which in all means that it will delay your time to get your prescription. Don't get pissed at stuff that they cannot fix with a snap of a finger because it will never happen. It's a busy pharmacy with excellent staff. But the customers could be a little less nasty to them, and they'd have better luck, truly who wants to help someone who is just rude to them? Healthcare places are not really something you want to rush unless you're ready to risk your life getting the wrong medication, but I personally am not, so I have no problems with the place. Be smart about when you decide to pick up prescriptions and you'll barely run into long lines. Problems are inevitable that will continue to be until the US government fixes healthcare access. -A human with realistic expectations

 7 years ago (14-08-2017)

Trying to get someone on the phone for the pharmacy is very difficult. Also very long waits!

 7 years ago (09-10-2017)

The store and pharmacy is just bad!! No words!

 7 years ago (25-10-2017)

(My rating would have been no stars if I could.)

I wish I'd seen comments from others before I went to this pharmacy to pick up a prescription.  LONG line (half way to back of store) and 1 person taking care of pickup.  I used to use the Target pharmacy and that was great. Now that they switched to CVS they have not had drugs several times (never happened with Target).  I figured that the switch would be good since there is a CVS branch closer to home than Target, but clearly CVS overall is not good. They have lost my business!d

 8 years ago (12-09-2016)

I had a prescription dropped off last monday. the girl said i was good to go. it will be ready to pick up on wednesday. i never got a phone call back. i have school and a 2 year old and lost track of time. i called TODAY , one week later from drop off, to get an update. they said my prescription is not ready/delivered because the doctor didn't write the quantity..... ! , its a nausea patch that goes behind your hear to prevent nausea after waking up from surgery - u only need ONE that lasts 3 days! as a pharmacist, he should have known that when i called! and i asked why no one called me or i would've called my doctor myself... "ur number is not in the system". r u serious?! now i was promised to wait another day.. let's see how long this takes. I also needed medicine for my son. they said they had it but it was going to take an hour to make. okay. i waited. walked around the shopping center. i came back, they said "its going to be another 10 minutes" which led to TWO hours of waiting! don't make promises. say an ESTIMATED time or i could have gone home and take care of my son and picked it up later.

 8 years ago (23-01-2017)

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