CVS

Reviews, get directions and contact details for CVS

Address: 123 N Reino Rd, Newbury Park, CA 91320, USA

Phone: (805) 480-0314

Website

State: California

Zip Code: 91320

Update Info

Similar places near

7-Eleven 813 meter Nice employees

CVS 1 miles I love CVS. Everyone is very pleasant and helpful. But I do agree that their inventor...

Chevron 1 miles There is no expensive groceries, good options for a quick stop

Target 1 miles Target Optical services are unparelled in quality and service. Dr. Griffth and Alex S...

ARCO 2 miles Really bad over night service there is always the same guy and he is really bad actit...

ampm 2 miles This is a great gas station. The gas prices are fair for the area, great food and dri...

Chevron 2 miles The stupid TVs on each pump play loud ads while I'm pumping gas. So stressful and ann...

7-Eleven 2 miles They serve Raspberry iced tea here. Fuze not that bs brisk

CVS 2 miles I have been to a few cvs pharmacies before, and I like each one I visited. This pharm...

Smart & Final Extra! 2 miles I was surprised at how much this store became part of our regular shopping experience...

Walgreens 3 miles This is the third time I have picked up a prescription from this pharmacy where I got...

Walmart Neighborhood Market 3 miles Great spot for all your shopping needs. We generally come here to get all of our cond...

Sprouts Farmers Market 4 miles Good produce. Lots of grains, nuts and bushels of fresh oats. For people who want h...

Cantus Quercus Press 4 miles

Shell 4 miles Right off the freeway and easy to get back on. Most of time it's not to busy so can g...

CVS 4 miles CVS is just like most pharmacies that I have visited in the last few years. During pe...

7-Eleven 5 miles Extremely rude and very disrespectful. Tried to charge me twice for a case of water. ...

Whole Foods Market 5 miles Everything you can want to purchase at a healthful full market, a large turnover of f...

Reviews

I wish I could give you negative stars. My next step is to let my insurance company know as well as the state regulators which I will do tomorrow morning. 

You are in violation of HIPAA laws and have ZERO customer service. There's a new pharmacist every time I come in. A technician just told a woman in line that she's not in the system. She said she's been a customer for over 10 years. I've been told that as well. I've received txt notifications that my Rx is ready, only to find that the technicians either can't find my prescription, or the wrong medication has been sent. THIS HAPPENS EVERY TIME I COME IN. Tonight I was also informed that I cannot return the (wrong) medication that I received by your pharmacist's error because the pharmacist is at lunch. (The pharmacist takes a lunch 30 min before closing time? No one else in the ENTIRE CVS can do a return?)

As consumers we pay a great deal of money for prescription coverage, only to be treated like we're picking up a greasy burger at a drive through. 

ZERO professionalism of the staff. (HOW can you tell your long time customers that they are not in your system?) 

ZERO discretion in their conversations with each other or with customers. (It's NEVER ok to turn your computer monitor around and ask a customer if the records on the screen are theirs. What if they aren't?) 

ZERO privacy at this location. Every customer that walks up to the counter is asked to give their birthdate (including year) and phone number (oh, for the coupons). Most customers suffer through conversations where the names of their specific medications are mentioned. It's really none of my business that the woman in front of me is picking up her Xanax, or that she has IBS.

Customer service and HIPAA training at this location is a MUST. 

I won't be back ever again.

 8 years ago (01-06-2017)

Good CVS, good service 

 8 years ago (30-10-2016)

Comment on this business

Map, Satellite View
Street View

to add CVS map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=cvs&id=1145602&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/cvs-i1145602.html" target="_blank" title="CVS">CVS</a></p>

Reviews, get directions and contact details for CVS

Find nearby businesses, restaurants and hotels

We use cookies