CVS

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Address: 399 Main St, Southbridge, MA 01550, USA

Phone: (508) 765-0646

Website

State: Massachusetts

Zip Code: 01550

Opening Hours

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 7:00 AM – 10:00 PM
Sunday: 7:00 AM – 10:00 PM

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Reviews

This pharmacy is very slow. Be prepared to wait over 30 minutes to hour.  When you call ahead and order prescriptions they are not always ready when they say they are.  Also when I went last month, they said  they were switching drug companies and that I had to come back. This is a 20 minute ride for me to get here.  Now this month I went there I was told they did not have enough and that I would have to come back for my thyroid medication.  How can a pharmacy run out?  Everything is computerized, they know how much they have in inventory to order ahead of time.  This has happened numerous times before.  I am getting fed up with this pharmacy.  I have noticed they are slow with reviewing telephone messages from doctors or myself. This delays my medicine pickup also.They have long lines here to wait to cash out.

 8 years ago (18-08-2017)

Terrible. Pharmacists are niether kind nor caring. Frequently out of stock of common medications but don't expect them to help or care. Charlton CVS is only a few miles away, or Rite Aid. Anywhere but here.

 8 years ago (02-11-2017)

I thought rite aid was bad but CVS is the worst pharmacy I have ever been to. The staff including the pharmacist a women which I just started seeing there for about a month now.  A  Spanish women that always seems to be mostly in the drop off side thinks she is just above and beyond everyone.  I go to fill a prescription  which she never gives eye contact nevertheless looks at me.  I noticed because of what the prescription is for she makes you feel worthless and looks at you in degrading way.  This is supposed to be a professional an non judgemental  place that  you would think be without stigma. That I feel like I'm being judged and rudely say's,  your 2 days early and cannot fill your prescription with snotty look. I told her she was wrong. She then  tells me stand over there like I'm a dog or something, while she gets the pharmacist. Last month the same Spanish women with the women pharmacist that was holding my prescription because I bought some due to a pre-autherazion that I needed from my insurance. I was leaving for Florida that weekend and needed them before I left. I called my insurance the next day where they told me I was all set and CVS  should have my prescription ready.  I called CVS and they actually told me I had to wait 3 days because I bought some.  That made me feel like  I was being treated less and a nobody.  When I said oh I never heard that let me call my insurance the pharmacist quickly changed her tune and said oh yes you can get them matter fact we will refund you that money you spent the day before on them.  I have to say if someone was struggling and trying to change their lives and went into CVS for a prescription, I guarantee you might not see them again with the way CVS employees make you feel.  I went to another pharmacist and without a question was able to fill my script today.  I am a woman in society who works hard I fight to end world without stigma. I am a productive women I own my own home I provide for my kids to be treated the way CVS treated me was inappropriate. I know there was a couple great employees Brian the pharmacist and Melissa a cashier, they were the most helpful and kindest people CVS has.  I will not be back to the pharmacy. 4 year customer they made sure to make feel like dirt.

 8 years ago (04-08-2017)

To me they are nice .😁😁😃😃

 8 years ago (22-10-2017)

Jennifer Wilson is in need of some customer care training. Living in a town like Southbridge she needs to know how to keep her tone professional to every ethnicity. It wasn't a language barrier issue, but the way as a manager she was willing to confront a customer with an aggressive tone in front of a line of customer and not only that when I call to have her name she was still confrontational. I'm definitely calling corporate.

 9 years ago (14-08-2016)

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