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Reviews, get directions and contact details for CVS

CVS

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CVS Pharmacy in West Haven, CT does more than fill your prescription drugs. You can buy stamps, household items and shop weekly specials on personal care, cosmetics, vitamins, baby items, and more!

Address: 355 Campbell Ave, West Haven, CT 06516, USA
Phone: (203) 931-1190
State: Connecticut
City: West Haven
Zip Code: 06516


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
I am writing this review to share my positive experience with the pharmacy staff, first let me say that I never used CVS pharmacy, I have been using Walgreen pharmacy for over 20 years. by chance my cousins friend got sick and ended up in emergency room- on a late Friday night- she got out and needed her prescription filled, it was like 3 am, though Walgreen has 24 hr stores , they close the pharmacy at 9pm, this is dumb, my cousin friend was in pain with a fever , so i took a chance and googled CVS, i called store and learned pharmacy was 24, THANK GOD. now little did i know , i would have a acute issue a couple days later that required eye drops, I took my prescription to the Walgreen PHARMACY I had been using for years, apparently my insurance was saying i have another primary insurance for prescription, this was news to me, i needed these eye drops, i was told i could pay 30 dollars, and straighten it out with my insurance tomorrow- tomorrow wasn't a option- it was 8:30 PM, Walgreen closes at 9pm, I asked for my prescription and came to this CVS,remembering how nice the pharmacist was with my cousins friend . I went through drive thru , i was told the same story, yet offered another option, pay and get refund when i straighten it out with my current insurance , plus CVS WAS ONLY 20.99 not over 30.00 for same eye drops, i was told how to get REFUND which i did with no problem, I would of never thought to switch, but due to the great customer service I am switching, at least i know i can get my prescription when i need it and not wait hours, especially late night like. THANKS SO MUCH FOR HELPING MY EYES , and I didn't have to miss work - I want to give a SHOUT OUT to the pharmacy dept at this store and i look forward to using you as a new customer-
7 years ago (08-02-2018)
A 3rd time of hearing 'Your doctor never requested the refill'. But I walk in with the copy of the order with CVS' info and confirmation of receipt. Since CVS' computer system is so ragedy I'll go with Optum Home Delivery. You lost 3 customers over the SAME problem FOR OVER A YEAR! I'd rather get my meds from a street corner pharamacist than CVS anymore. #angry
7 years ago (23-02-2018)
When the Walgreens across the street is low on birthday/anniversary/event cards, I've been able to find something at this CVS. I've never had a bad experience here. However, I also rarely come here since I know where everything is at the Walgreens across the street, and they have been here for decades. I can't say there is anything wrong with this CVS. But I also don't understand why they thought it would be a great idea to open DIRECTLY across the street from an established Walgreens. Use which ever one you prefer. They both seem good.
7 years ago (02-01-2018)
So the issue would be not CONSISTENT, you call they whom ever they is, hangs up so call back YES THEY HANG upthe second time again and you get a automated phone call your prescription is ready. How convenient.really Very Poor customer service.
7 years ago (24-01-2018)
Convenient, and always have some kind of sale/discount inside the store. Wish they did a better job advertising these though.
9 years ago (07-08-2016)
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