CVS

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Address: 24840 Orchard Village Rd, Santa Clarita, CA 91355, USA

Phone: (661) 222-7881

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State: California

Zip Code: 91355

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Reviews

On March 11, 2017 (Saturday) evening around 9:15 pm I went to a CVS store (24840 Orchard Village Rd, Santa Clarita, CA 91355) to buy some Arrowhead bottle water.

I had bought some vegetables and fruits in a food grocery store just next door to the CVS store. I was waiting for my ride with my vegetables and fruits in the food store shopping cart. Since my ride still didn’t arrive yet and I didn’t find the Arrowhead bottle water in the food grocery store, I decided to go to the CVS store to buy the water.

I pushed the food store shopping cart into the CVS store and talked to the male employee A by the gate: “I bought these food at the next door grocery store and I have already paid them. Can I use this shopping cart in CVS?” Male employee A said: “No, leave it here. I will not take your stuff.” I put the food store shopping cart by the gate inside the CVS store.

 I used a CVS’s shopping cart and bought one big box of Arrowhead bottle water. When I just paid at the cashier desk with male employee A, the male employee B walked by me very closely. I was surprised at that moment why he walked so close to me. When I was trying to upload the bottle water to the bottom of the food store shopping cart, male employee B walked back to me. He stood very closely by my food store shopping cart and stared at my food for about five seconds without saying anything.

I was super surprised at that time and I was also scared. What did he want to do? He was staring at my property without my permission and without any communication. He was standing too close to my shopping cart and also to me, which was inappropriate and strange. It resulted it is inconvenient for me to put the heavy box of bottle water at the bottom of the food store shopping cart.

After five seconds silent and awkward time, male employee B said to me: “I was thinking we don’t have these stuff here.” I said: “I bought from the food store next door.” The food store shopping cart was three times larger than the CVS’s shopping cart. He could tell the difference simply from the size of the shopping carts. He didn’t have to stare at my food for such long time.

At this moment, male employee A said to me with a commanding voice: “You should return the food store shopping cart to the food store. There is still one quarter in it.” Employee A was so rude. I was still waiting for my ride. There were a large amount of vegetables and fruits in the food store shopping cart and I had no place to put them if I returned the food store shopping cart now. I would return the food store shopping cart after my ride arrived. The $ 0.25 was my money, which didn’t belong to the food store. I didn’t need employee A to tell me what to do. He didn’t know my situation and say things according to his assumption.

The behaviors of these two male employees are very disrespectful. They are seriously lack of training. Both of them with black hair, fair skin, and in their middle ages. Employee B wears glasses, and his hair was shorter than that of employee A.

It is a bad experience in CVS! According to the receipt, male employee A’s name is Jose.

 8 years ago (22-06-2017)

There is a girl the always is so nice. ... she is always with a smile and very helpful everytime...

 10 years ago (05-10-2015)

Shop here occasionally.

 8 years ago (04-04-2017)

Very helpful calling on the phone looking for christmas sale items in January 2015

 10 years ago (11-01-2015)

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