CVS

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Address: 4432 George Washington Memorial Hwy, Yorktown, VA 23692, USA

Phone: (757) 898-7017

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State: Virginia

Zip Code: 23692

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Reviews

My insurance requires me to use CVS, otherwise I would never use this pharmacy. The staff is rude, medications are not in stock and take days to be ordered and then days to be filled. This isn't one of those, waiting for the doctor's office issues, this is paper prescription in hand and the pharmacy still does not order the medications. Other pharmacies track prescription cards and  apply them to each transaction. This CVS does not, even though they keep it on file, which means that anyone in your family that might pick up a prescription has to know to ask if the prescription card ON FILE was applied to the prescription before paying for the prescription. The female pharmacist can't be bothered to speak and uses the poor techs as messengers when they could actually look up and interact with customers. Overall, in the year that I've been forced to use this pharmacy I have yet to have a pleasant experience. If you have a choice as to which pharmacy to use, go anywhere else.

 8 years ago (27-03-2017)

I can't describe my experiences; it would take too long to express how horrible this pharmacy is!

 8 years ago (25-04-2017)

NEW REVIEW AS OF APRIL 18, 2016: 

If you have the misfortune of having to take ANY type of #PainMeds (Schedule II drug) for a chronic illness, DO NOT USE this pharmacy. Though the Pharmacist, Ryan Monfils, is great, the FEMALE pharmacy techs will lie right to your face, not passing along information that is necessary to your Quality of Life. They appear to believe that THEY get to decide whether and/or when you can actually fill a Legally Prescribed Medication. And they do NOT seem to think you have that right.

They will "forget" to tell the Pharmacist you called, they will tell you they have medication when they do not. They will say whatever they need to say in order to get you off the phone, then deliberately do the EXACT OPPOSITE. This is called "playing with people's lives" and if CVS knew the difference between "right" and "wrong", they'd fire every single one of them (the female techs).

But they won't. Because CVS doesn't give a damn about people like me, who jump through unimaginable hoops when it comes to these prescriptions. They only care about their bottom line. Us?? We're nothing but a number.

 9 years ago (18-04-2016)

I love the convenience of a corner pharmacy and feel lucky to have a great staff at the location I use

 9 years ago (14-04-2016)

most unprofessional experience i've had at a pharmacy in a long time.  Sick kid - needed a prescription about 5 minutes before closing & they didn't want "to stay late".  Really??  Come on - 10 minutes to fill a prescription for a sick kid is going to ruin your night?  wanted to send me 30 minutes away to a 24 hour.  Wonder why people like this are actually in the business to fill prescriptions for sick people anyway.  I won't be back. 

 11 years ago (17-04-2015)

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