CVS Pharmacy

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Address: 3201 NW Randall Way, Silverdale, WA 98383, USA

Phone: (360) 536-6010

Website

State: Washington

City: Silverdale

Zip Code: 98383

Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

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Reviews

Was treated very rudely by the pharmacist whenever I asked about purchasing syringes (not needles) for my medication over the counter, since my normal pharmacy didn't have them in stock and was unable to order them for me at that time. Was treated as if I were a child. Had been informed by the man working the counter (who was very nice and polite, by the way - a great employee!) that syringes could be sold OTC at the pharmacist's discretion, which I understood. I had brought my proof of prescription with me in case that was needed. However, I was told "I won't sell to you" by the pharmacist. When I asked why, she told me "You need a prescription" and nothing else. I told her that I had a prescription, had proof of it, it just wasn't with them - asked if it needed to be specifically with them. She gave me a look, got short and snippy with me, and said "YES, with us". 

Had I just been told no, or that I needed a prescription with them specifically in order to get what I needed for my medication, I would have understood and not taken any offense or been upset, as other places have told me "Sorry, you have to have a prescription with us!" and it's been no problem at all. But the way I was treated simply because I was asking a question to get things in order to take my medication was completely uncalled for and very unprofessional. I felt singled out and as though I was being told no just for the sake of telling someone no, even if that wasn't the intent or case at all - but the tone read differently.

As much as I would love to return to this pharmacy location because it is convenient, and the man working the counter was very nice, the way I was treated by the pharmacist makes me unwilling to give them my business in the future.

 7 years ago (14-02-2018)

Very personable. My prescriptions cost me more through my insurance. The pharmacist found a much better price through CVS discounts. Due to the dilegence of the pharmacy team I can buy my medication without breaking the bank. Thank you.

 8 years ago (25-03-2017)

Horrible online refill; system failed time and time again!!!  System said it requested my refill when it did NOT!  Waited for my medicine to find out nothing was being done on CVS end!  Fix it CVS - you are taking care of people and their medicine, not something to take lightly!!!  Not impressed...

 8 years ago (22-06-2017)

I found the pharmacy lacking. I dropped off a prescription to pick-up in a short time. I get back said they don't take my insurance. After waiting & going back & forth with, Juan???, I ended up not getting the medication. This technician apparently wasn't listening. I had told both him & another gal that whether my insurance covered this or not I still need it filled. After 1.5 hours trying to get this taken care of, he waved me down in the parking lot & said, we can't cover this because, again, my insurance isn't taken there. It was an antibiotic. I had said probably a total of 3 times I still wanted it.  Not sure why he couldn't understand. I drove across the street to Safeway & it was filled immediately, even though they didn't take my insurance. This is the second time something like this happened  with CVS.

 9 years ago (12-10-2016)

Nice clean store.  Very friendly and helpful employee that helped me.

 9 years ago (17-08-2016)

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