CVS Specialty Pharmacy

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Address: 11162 Renner Blvd, Lenexa, KS 66219, USA

Phone: (800) 360-0520

Website

State: Kansas

City: Lenexa

Zip Code: 66219

Opening Hours

Monday: 7:30 AM – 7:30 PM
Tuesday: 7:30 AM – 7:30 PM
Wednesday: 7:30 AM – 7:30 PM
Thursday: 7:30 AM – 7:30 PM
Friday: 7:30 AM – 7:30 PM
Saturday: 7:30 AM – 7:30 PM
Sunday: 7:30 AM – 7:30 PM

Update Info

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Reviews

This is a mail-order pharmacy, but there is also an option to pick up your medication there as well. Pretty cool.

 7 years ago (25-02-2018)

I far more loved the people I worked with and miss them greatly. And still to this day I am proud to say my supervisor here was/and still is one of the most phenomenal teachers I have ever had.

 8 years ago (23-10-2017)

Sooooo this is the most awful pharmacy and business that I have ever had to interact with. We were forced by our insurance to use Caremark specialty pharmacy for our infertility medications. We were given benefits of $2500 towards medications .... we had researched prices of these meds and were prepared to pay $1500-$2000 more for our meds. So they call me to say after insurance I still owe $3900!!!!! What?! That doesn't even make sense I called several other pharmacies and everyone else was far less then this. They are crooks. So since this was the only pharmacy I could use ... I called them back and asked them to break down to me the price of each medication ... how much my insurance covered on it and how much my co pay was. This is where it got really sketchy .... they started to explain to me that  medication x cost: $1100 and guess what my co pay was? $1100 but so I started to question them on this ... how is my co pay the same price as the medication that is double dipping ... it would make more sense to pay for it out of pocket. Crooks. Then the representative didn't want to continue down my med list of several medications .... instead she was able to get my meds from $3900 to $1900 .... hmm interesting. So I asked for a receipt to be emailed to me they said no receipts are emailed only mailed and they would send it out. So upon getting my meds I verified I had everything and it was there fast forward to the night I start taking the meds .... and they send refillable cartridges for a follistim pen that I don't have because I have never used these meds before. So they got a good earful when I called the next day and they sent it overnight. Meanwhile it's been about 3 weeks and I still haven't got this receipt. So when I call to refill a prescription I ask again for my receipt .... they have to transfer me to billing who says they will send it out and I will receive it in 7-10 business days. Well here I am another month later still haven't got the receipt ... I have to call them anyways because they didn't send me enough syringes for my month supply of medications. I have a vile of meds (good for 10 days) and only one syringe left. Mind you this medication is very important in sustaining my pregnancy after 5 years of infertility. So I call to let them know I need more syringes because I only have enough for today (Wednesday) and I am suppossed to keep taking it till next Tuesday, the representative is found to tell me they can't just send out syringes .... that I have to get some from my dr. I said no with the amount of money I have paid for my medications I should have enough syringes. Why would u send a month supply of meds and only 3 weeks of syringes, he then says he sent out 30 days of syringes on the 14th of last month (today is the 18) I am aware I have been on these meds for two months now .... I order a few days in advance and there are syringes missing ..... I tell him I need to speak to a supervisor he puts me on hold for 5 min comes back and tells me that his supervisor will send them out but can't till Friday which is bs bc they can overnight and have up until this point. By time they get here I would have missed several days of injections .... yet they don't care that this is a necessary medication to sustain a pregnancy. This company is nothing but crooks i still haven't got my receipt for meds I paid for... it is worth the headache to find a specialty pharmacy else where ... as they don't get the seriousness of medications needed for life.

 8 years ago (18-10-2017)

Thank you for having a great Minute Clinic at this facility!  You've saved me more than once.

 8 years ago (09-08-2017)

The positives are they likely have the specialty medications that you need. The negative is they are Extremely Challenging to work with. It will take weeks to get what you need from them and you will jump through countless hoops, not only to get your prescription set up but each time you need a refill you will deal inconsistencies, mistakes and uninformed representatives. If you can deal with another pharmacy for what you need, then I would strongly recommend not going through CVS Specialty.

 8 years ago (12-07-2017)

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CVS Specialty Pharmacy

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