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Daffodil Storage Federal Way

  1. Washington

Reviews, get directions and contact details for Daffodil Storage Federal Way

Daffodil Storage Federal Way
Address: 34202 16th Ave S, Federal Way, WA 98003, USA
Phone: (253) 252-5434
State: Washington
Zip Code: 98003


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Reviews
Update: After reading my original post below, the upper management met me at the office of the storage facility and asked if they could move me to another storage locker, slightly larger, for the same cost. I accepted their offer. They also offered to give me some boxes, but that wasn't until after I had already gone and bought boxes to put our stuff in, because they had originally told me they would not give me boxes. They also said that this new storage locker had wire fencing across the top, but it did not. We accepted the unit anyways on the condition they would fix that issue asap. Mr. King (the upper management personnel) was very pleasant to deal with, and honestly made it to where I agreed to amend this review. I do wish they would have offered me these two things when I had originally asked for them this morning when I called the office. Customer service goes along way with getting good reviews! So my updated rating is going from a 0 star to a 3 star. Not because of what they ended up offering me to compensate for the flooded unit, but because I should not have had to write a negative review in the first place to get the customer service I deserved in this situation. Original Post: If I could give this facility a 0, I would. First we had issue with our unit not having a proper shutting door or lighting. They fixed that only after I pointed it out to them that it was a problem. Then it took me over a month to get them to secure the top of the storage facility where they had removed the wired fencing to do remodeling. Took me 2 visits and a phone call to get it done. I then returned to the unit yesterday to find that a pipe had burst over top of our unit and flooded our unit. Boxes and some of the contents ruined. Items ruined were memorabilia items worth $$. Management refuses to replace any of it. They won't even give us new boxes to repack the items that didn't get damaged! Stating that since we have home owners insurance, and chose not to pay extra for their insurance, they don't have to pay for anything! We've only had the storage locker for 2 months, and all of this has happened in that short amount of time. There are plenty of other storage facilities in Federal Way, go someplace else.
10 years ago (18-04-2017)
Great place the security is impeccable. Staff is nice and helpful it's always clean the gate hours are great
9 years ago (13-09-2017)
Josh was amazing when we first signed up explained everything to us. The storage is big and spacious and clean. I would highly recommend them!!
10 years ago (31-05-2017)
Got the best deal in town here and the staff were very friendly and helpful. Every place I called was almost double. They even offered me a deal for getting into a unit that they never use. It was perfect. Awesome Sauce!!!!
10 years ago (31-12-2016)
Great prices, Great service, kept very clean... great surveillance system and great customer service!
10 years ago (01-06-2017)
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