Dave & Buster's

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There's always something new at Dave & Buster's – the ONLY place to Eat, Drink, Play & Watch Sports® all under one roof!

Story

At Dave & Buster's you can play hundreds of the hottest new arcade games in our Million Dollar Midway and win tickets for epic prizes. Try our mouth-watering, chef-crafted creations in our American restaurant. From wings to steaks, we’ve got whatever suits your appetite.

Our premium bar features innovative cocktails, impressive wine selection, and 20+ beers to assure we’re stocked to satisfy! Watch your team on one of our massive HDTVs with epic stadium sound that surrounds you from every direction in the sports bar that crushes the competition.

Invite all your friends or coworkers for an unforgettable party or event! We work with every size and budget to make planning easy so you can focus on the FUN!

Address: 1851 Ritchie Station Ct, Capitol Heights, MD 20743, USA

Phone: (301) 909-9601

Website

State: Maryland

City: Capitol Heights

Zip Code: 20743

Opening Hours

Monday: 11:00 AM – 12:00 AM
Tuesday: 11:00 AM – 12:00 AM
Wednesday: 11:00 AM – 12:00 AM
Thursday: 11:00 AM – 12:00 AM
Friday: 11:00 AM – 2:00 AM
Saturday: 11:00 AM – 2:00 AM
Sunday: 11:00 AM – 12:00 AM

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Reviews

This was a very nice location, super big but the customer service was horrible!!! I mean horrible. My friends and I went midday Friday and we approached the dining area there were about 4 empty booths they were just dirty. We asked could one be cleaned off they said sure took about 20 minuets to find someone to do so. When we were finally seated we had no waiter because they were switching shifts and everyone that we asked said I’ll find you someone else cause they didn’t want to help so it took about 25 minuets to actually get a waiter. During our meal we we needed service our waiter was tucked away in a corner with several other waiters chatting. We flagged another waitress and she told us she’s off the clock but she’ll get someone else. She did not she just went in the kitchen so we flagged down another waitress we asked could she find our waiter she said sure, never doing so. Our waiter eventually came walking bye about 15 minuets later we stopped him and asked our questions. At the end of our meal we flagged down a manager who had been walking back and forth and informed him of our service and he had a nonchalant attitude. When we’re describing our horrible service and his reply was “so what exactly happen though “ and we were literally telling him. He did apologize and we informed him that we were just telling him so he can help better the communication with his staff and better their service as providers. We later went to cash out our tickets and we asked the 2 male employees that were standing behind the countert talking, how does it work he put his hand out for our cards and he just quoted a amount. Came back to to him with items he continued his conversation with the other male as he was scanning our items and just handed a receipt but didn’t bad the items. He said they don’t keep bags at the register which didn’t make since. But he did not smile he looked very annoyed with me interrupting his conversation and then rudely continued to talk as I was standing there. So after this experience my friends and I will never go back to this location.

 8 years ago (10-03-2018)

A bit small compared to the one in Arundel Mills, However, they do have all the games I would expect kids and adults to enjoy. Have a full pool-hall if you enjoy playing pool. It also has large screens to enjoy sporting events. Great for a Happy Hour get away for adults. And a temporary escape for children.

 8 years ago (01-03-2018)

Food was good but it took 20 Min for someone to come to my table. Went to the bar for help, stood there for 5 min and watched someone text and the others ignore me. I finally got the manager and sends someone to take my order that was about to leave and just sad sorry. Trey brightened the experience. He was amazing and took care of us anyway even tho he was off 30 minutes prior. Worst customer service from employee to management except for the one bright light. And it wasn't even busy. PG county must do better. I usually go to VA. Now I remember why.

 9 years ago (10-01-2018)

This place is horrible. Customer service Horrible. Food service. HORRIBLE. The lady with the red dreads was rude. She needs to be fired.  Immediately. We tried to get out the cold and she said we had to leave. Worst experience at any Dave and Busters EVER. as I said again she NEEDS to be FIRED.

 8 years ago (17-03-2018)

Nice place to spend an evening or an afternoon with the family. They definitely have something for everyone regardless of your age. The food is not the best however it's not the worst. The place is very Lively and an awesome place to have fun. I would recommend this place for anyone looking for something to do that's a little bit different and on a cold or rainy day Dave & Buster's would definitely be a good place to be. I like the pool and bowling that the place offers.

 9 years ago (17-01-2018)

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