David J. Bilstrom, MD

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Address: 326 Poplar St, Blackfoot, ID 83221, USA

Phone: (208) 782-2444

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State: Idaho

Zip Code: 83221

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I am very frustrated with Dr Bilstrom's office. I cannot get them to answer any phone call, despite the time of the day, nor will they return my calls.

Very disappointing!

 9 years ago (19-09-2017)

I think the doctor bilstrom is a very nice doctor. He's kind and takes his time when he works with you. I also think he's very thorough. He was able to discover several of the reasons why I was having some of the symptoms I was having. That said the reason I am giving such a low rating is because of the front desk and his receptionist. It is very difficult to get a follow-up appointment. Sometimes is office called to cancel appointments because he is going to conferences or trainings. It would then take at least two months to make a follow-up appointment. If I get sick and have to cancel it will take 3 months to make a follow-up appointment. Trying to get medication refilled can take sometimes up to 2 weeks.

I tried to get copies of my medical records and that was a logistical nightmare; taking almost a month. The receptionist cannot problem-solve, I have found them snarky, disrespectful, and rude. It is for those reasons that I have transferred from dr. Bilstrom's office and no longer wish to continue with his practice.

 Receptionist are the first people you meet in a practice and they represent the doctor. Sad but true.

While Bilstrom is a very kind person and I believe very capable, I don't want to continue with his practice because of his front desk people.

 10 years ago (09-06-2017)

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