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Reviews, get directions and contact details for Day & Nite Refrigeration

About

With almost 40 years experience, we've built our business by offering a diverse range of refrigeration, kitchen equipment, HVAC and plumbing services.

Story

Day & Nite/All Service's success and growth since inception can be attributed to our attitude from the top down. Kenneth and Irwin Sher, the principals of Day & Nite/All Service, firmly believe that the customer’s satisfaction comes above all. Every employee, from our file clerks to our technicians and service managers, understands this principle. All of our employees pride themselves in the prompt and efficient service they give our customers. At Day & Nite/All Service we are fully aware that in the commercial refrigeration, air conditioning and kitchen equipment industries, word of mouth is the greatest advertisement.

Day & Nite/All Service satisfies its moral obligations to be fair, honest and reliable in every business transaction and to be profitable in order to ensure long-term success for our customer's and employee's security.

Our customers demand fast and professional service, and we are proud to say that "WE ARE THE ONE" who provides these services.

CUSTOMER SERVICE REPRESENTATIVES:
Our representatives answer our phones courteously, professionally and are ready to assist you in all your service requirements. Our fully computerized operation includes on-line service histories and equipment inventories for each customer, allowing us to provide our customers with accurate and prompt responses to all inquires.

DISPATCHERS & TECHNICIANS:
Our 24 hour fully computerized system tracks our technicians in order to provide our customers with a prompt response. Our technicians are equipped with 2 way radios so we can communicate with them instantly. Our fleet of service vehicles in NY,NJ,CT,NC,SC and FL carries a full compliment of spare parts so that most repairs can be completed on the first visit.

We are a union company with our refrigeration and air conditioning technicians members of Local 638. Our kitchen technicians are members of Local 1922. The benefits of having union technicians are: union certified, training for quality diagnostic, union benefits, pension and welfare benefits for well taken care of employees that take great care of our clientele.

FACILITY:
Our 22,000 square foot facility is home to our well-stocked warehouse. Our inventories of parts are bar-coded so that we can track not only the parts in our warehouse, but in our technician’s trucks, which enables us to provide the proper part quickly when needed.

Address: 10 Charles St, New Hyde Park, NY 11040, USA
Phone: (516) 378-1176
moc.enoehteraew@snoraa
State: New York
Zip Code: 11040


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Reviews
In terms of the technicians who service us, I actually give them a 5. But when it comes to their office/accounting team, I give them a 1. I worked in a place that required a few fixes here and there. We would call or email them requesting service, provide the credit card information in order to actually schedule service, and then tell the tech that we would like to pay via cc and sign the work order. And somehow, EVERY TIME I needed a service call, I'm told I have an outstanding balance. What? How is this possible?? I gave a credit card to be charged, so charge it!!! It is incredibly frustrating to be told I can't have a service call because I owe them money for something I provided a credit card for in the first place. At this point, now I'm going back through my receipts and emails to see if this is a legit charge that I need to pay. Unbelievable! Save yourself the headache if you need smooth transactions.
8 years ago (24-05-2017)
Very profressional group, reasonable and rational to deal with, realistic quotes on time and expense, great follow through. I always get a quick response to service calls and questions. I highly recommend them.
8 years ago (23-03-2017)
I've been using them at my restaurants for years. Reliable, responsive and fair. Easy to communicate with and they always stand behind their work.
8 years ago (22-03-2017)
I've been working with the group for over 10 years in corporate environments, and their work has always been of quality and timely. The response time is great and they stand behind the work they do.
8 years ago (21-03-2017)
Day & Nite did a super job on our AC system. They showed up on time, gave us a fair price and stuck to it. I would recommend Day & Nite to anyone.
8 years ago (20-03-2017)
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