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Days Inn & Suites Wausau

  1. Rib Mountain

Reviews, get directions and contact details for Days Inn & Suites Wausau

About

Days Inn & Suites was newly remodeled in September 2016. All rooms have microwave and Fridge, free hi speed internet and we offer free hot breakfast.

Address: 4700 Rib Mountain Dr, Wausau, WI 54401, USA
Phone: (715) 355-5501
State: Wisconsin
Zip Code: 54401


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Reviews
My recent stay at Days Inn & Suites in Wausau, WI ended up being a disaster. I had stayed there the week prior on business and found the hotel to be acceptable. It was clean and updated and a good value. The following week I was back again on business, and all went fine again with my stay. The following day, however, I received a call from the front desk clerk stating that the “bed scarf” was missing. I explained that I had seen it, and tossed it to the side of the bed. She was going to check again with housekeeping and with the manager. I received 2 more calls from her saying that it hadn’t been found, and they would be charging me $90 for it. I then asked to speak to the manager. He was not available, and they would not give me a direct number for him, so I left a message. When he called back the following day, he left me a voicemail. His tone was very accusatory and condescending. He said if I liked the scarf so much, I could keep it, but would be charged $90. But, if I decided to send it back he would refund it. He also accused me of lying about my check in time. When I was finally able to speak directly to him, he still accused me of taking it, and stated that I was the last one in the room. He refused to even entertain the thought that his staff may have taken it. The hotel is a nice enough place but at what cost??? $90 for something I don’t have, nor would I want? The treatment I received was abhorrent. I don’t know what kind of a scam they are running, but STAY FAR AWAY! I did speak to the corporate office and they treated me much better. They were surprised at the treatment I received. Hopefully they will make things right.
9 years ago (28-08-2017)
Conveniently located near major highways and several restaurants. We checked in as part of a large group which took over a half hour because only one friendly and competent person was working the front desk. fortunately we got a first floor room as there is no elevator. Clean and comfortable rooms; well-appointed with many electrical sockets, fridge, and microwave; loved the waffles and sausages for breakfast! The pool area was well-maintained and a perfect spot to relax. Although the basement conference room would have been great for our game night, it as it needed to be reserved and paid for in advance. Alas, we turned in after being booted from the lobby.
10 years ago (01-06-2017)
Comfortable beds, helpful staff, clean rooms. The breakfast was pretty good. My only complaint is that the drapes didn't close in the room, so when the sun came up, there was no way to block it. Other than that it was fantastic.
9 years ago (26-07-2017)
Super clean rooms and hotel. They were very accommodating for a last minute reservation. Shirley at the front desk during check-out was friendly and professional. We will definitely be staying here next time we are in Wasau.
9 years ago (27-08-2017)
No ice. Hallway felt like 100 degrees. Ice machines were melting fast with no ice. Called front desk twice to be placed on hold both times waiting for more than a minute. Room smelled like sweaty old balls. Bed was comfortable. But no kne around to provide me with an extra pillow I needed. Not the worst place we've stayed, but won't return.
10 years ago (01-07-2017)
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