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Reviews, get directions and contact details for De Rouge Salon & Skincare

About

An Exclusive Aveda Concept Salon & Skincare

Story

De Rouge is here to resolve around you, guiding you through a unique experience to find your sense of clarity. Each guest receiving superior customer service with our highly educated staff and the highest quality of products in the area. We're delighted to journey with you to discover, restore maintain mental physical and spiritual harmony in your life. Come discover the world of AVEDA at De Rouge, an exclusive AVEDA concept Salon, Skincare and Shop. Aveda An Exclusive Aveda Shop Concept Salon & Skin care Salon and Skincare - The area and science of pure flower and plant essences Beautifying Products First Beauty Company manufacturing with 100% wind power Energy saving techniques Green company Green manufacturer recycling made from recycled materials environment friendly low carbon footprint.


We do make up events seasonally in Spring and Fall teaching new custom color application for new seasons with new products with specials and discounted rates new product colors social gathering including food and drinks.


We accept offer gift certificates gift cards we accept spa finder spa wish spa week We have handmade one of a kind jewelry pieces and hair accessories from New York City NYC designed by artists jewelry hand selected by Owner operator Denial Selahi. We accept and give credit for participate with AVEDA Pure Privilege Members Be rewarded starting today Salon treatments

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We now require a credit card on file for ALL appointments. Below there is more information regarding our new policy. Feel free to ask any employee if you have any questions.


Cancellation Policy: We respectfully request and greatly appreciate 48 hours’ notice to cancel your appointment, but please notify us of any change no later than 24 hours. This allows us the time to inform our pending guests of any availability. This also allows us to keep our providers schedules booked; thus providing better service to everyone! If you cancel less than 6 hours more than one time, there is a note made on your account and you may lose pre-booking privileges.

Late Policy: De Rouge cannot guarantee appointments for guests more than 10 minutes late. Due to the fast paced nature of what we do, if you are 10 minutes late to your appointment, we may be unable to shampoo and condition your hair. If you are 15 minutes late, we will not be able to perform the service and you may reschedule your appointment at no charge. We will always inquire with the provider to determine if they will be able to provide service to you or not.
No Show Policy: If you don’t show up for your appointment you will be charged 100% of the service amount, using the credit card on file. You will risk not being able to pre-book future appointments.
Gratuity: Please CASH only. We cannot process gratuity on credit cards or take checks for more than service amount to give cash back.
Group Bookings: We require a credit card to hold all group appointments of 2 or more. For groups of 4 or more (parties, bridal, special event, etc.) notice of cancellation is 14 days prior to appointments scheduled. If group reservations are cancelled less than 14 days prior to appointment, 50% of the reservation value will be charged to the credit card that was provided. If anyone from the group is more than 15 minutes late or a no-show on the day of appointment, 100% of the service amount will be charged to the credit card provided for each late or no show guest.

We appreciate your continuous patronage
And thank you!

Address: 161 Gateway Dr #3, Winchester, VA 22603, USA
Phone: (540) 535-0099
moc.nolaseguored@adeva
State: Virginia
Zip Code: 22603


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Reviews
Didn't even get to visit this place and they still gave me a bad taste in my mouth. My mother-in-law had a gift card to here that she wasn't able to use up before they moved out of state. She gave it to me to use and enjoy. I called today to schedule two spa sessions for my spouse and myself. The woman on the phone informed me that the e-gift cards expire a year after purchase (which isn't stated anywhere on their website OR the gift card). Not only that, but she also informed me that they don't have anyone to do the spa services that are advertised on their website! They seriously need to update their website and inform customers at the time of purchase that the gift cards expire after a year. There's $105 down the drain. Thanks for nothing, De Rouge. I'm new to the area and on the market for a new salon, but I guess I'll be continuing my search.
8 years ago (04-08-2017)
Please DO NOT go to this salon when I went in my hair was down to my butt, I asked for long layers and bangs and even showed pictures of what I wanted maybe 2in shorter than what my hair was. HE CUT OFF ALL MY HAIR!! My hair is shoulder length!! I've never had hair this short in my life!! I can't stop crying! Do not go here!
8 years ago (18-05-2017)
Wow, so many bad reviews! I had a great experience! I just moved to the area and was looking for a new salon. DeRouge was the first salon I called and I made an appointment with Lance. He did exactly what I asked for. Highlights and cut were perfect, and the price wasn't as bad as I thought it would be.
9 years ago (08-01-2017)
I am having the worst luck getting anyone who knows how to cut my 5yo son's hair. I read great reviews about this salon and prices looked reasonable. I sent my husband there from Charles Town today...he walked in and they turned him away! Said they don't cut kids hair. The website gives a price for CHILDREN'S haircuts. My husband was unaware that the website had this information since I was the one who found the place or he might have said something. Instead he is going across to Great Clips where the employees he spoke with told him to go. Hopefully they won't butcher it like everyone else. Very disappointed.
9 years ago (03-05-2016)
Sucks that this is the only place who sells aveda products in my area. I will just order it online for now on.. I drove an hour to see they are closed... yet according to the website and on the door say 5pm on Sundays .... but that can't be true when I was here before 5pm and the lights are off and doors locked . Might want to call before you come to this place. Unprofessional way to run a business.
8 years ago (19-03-2017)
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