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del Lago Resort & Casino

  1. New York
  2. Hornell Casino

Reviews, get directions and contact details for del Lago Resort & Casino

del Lago Resort & Casino
Address: 1133 NY-414, Waterloo, NY 13165, USA
Phone: (315) 946-1777
State: New York
Zip Code: 13165


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Reviews
Nice looking casino with good restaurants and amazingly friendly and attentive service. That said, I will not be back to gamble again. I go to Vegas twice a year, and frequently choose a $10 or $15 blackjack table to play $50 a hand at because I like to sit with people who are having fun. There was one $10 table and two $15 tables open at 10 pm on a Saturday. The only fun looking table was the $10 one which already had people waiting for each seat. There was an abundance of seats at the $25 and $50 tables but everyone there looked miserable. Rethink your strategy on this! I threw away$60 on a slot machine and then took my lady friend somewhere more fun...a local dive bar. If I return it will be for a concert, and will save my gambling for my next Vegas trip.
9 years ago (25-06-2017)
We drove in from Toronto to see a concert, Toto which was fantastic. Every seat is a good seat and the audio & sound is amazing. I was disappointed that the drinks were not free, but quickly found the complimentary soda area. The first thing i noticed which should be fixed, is i went to the center bar, only to be ignored. I waited, cash in hand patiently the male bartender who was working Friday at 4-5pm, ignored me once, twice and three times. I've never had that at any casino. Shameful. We had food at the Vine the value priced burger @ $12 which was incredible. I wished you had rooms available to stay since it would be more convenient. I will be back again in the near future since it's only 3.5 hours from the border and I have business now in the area relating to mybluetoothgems online business. Clean, bright and there were lots of winners!! That's one thing i noticed for sure. Thanks for a great time :)
9 years ago (26-06-2017)
our first time on a bus trip 6/19/17 we checked in and was met by our host the "DOG" that's his name. He was great telling us everything we need to know and answered all the questions. a great guy. we waited in line for our cards about 10 minutes. or if you wanted to they would swipe your license and give u a temp. card right away. than u could get your card later. The casino is very nice big and bright lots of new machines. we had lunch at the market buffet the food is great and i did read a review about people having tables taken from them when they were up getting food. well our hostess told us to leave the printed slip on the table at all times and we would not lose our seats so they fixed that problem great job! I love that the casino is 100% smoke free. they do have outside rooms for you to smoke in around the casino very nice for the smokers. also they have 3 or 4 self serve coffee, pop, water stations around the outer walls of the casino so u don't need a waitress . the only bad :( thing I have to say is NO FREE DRINK ALCOHOL. that's why you only got 4 stars and not 5 . we did have a great time and will be back again. say hi to the DOG for me . thank you!!!
9 years ago (20-06-2017)
Visited back in February on a Friday and Saturday, had a great time, love the smoking area, the machines were nice and I won both nights, very clean and bright, staff was very nice. I even had a staff approach me while I was playing Saturday and offered to comp me a room because they noticed I had been there 2 nights in a row and was spending money, unfortunately I already had a room at a hotel about 10 minutes away and I was leaving the next morning so I didn't take the room. I go to Turning Stone all the time and I have never been approached or given any kind of comp for donating to them and I am an Onyx card holder since they changed their cards. Looking forward to coming back to Lago and having a great time again very soon!
9 years ago (17-06-2017)
Wonderful!! I'm not a big casino fan but I had a blast here. The staff was super friendly, it was clean and cozy. There is no smoking inside but they have very convenient smoking lounges that you can take your drink to and relax. They even have beverage stations with complimentary coffee/soda/water! The slot machines have a screen where you can order drinks from and where you can adjust the sound/brightness. Chairs are very comfortable. There is a huge variety of machines. And the buffet is to DIE FOR. It's worth the drive just for the food. Very much looking forward to this summer when the hotel and spa are open for a romantic getaway with my fiance.
10 years ago (13-04-2017)
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