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Delaware River & Bay Authority

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  2. Delaware Local Government Office
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Delaware River & Bay Authority
Address: New Castle Ave & I-295, New Castle, DE 19720, USA
Phone: (302) 571-6300
State: Delaware
City: New Castle
Zip Code: 19720


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
This is a war on the way there, then in destination. The area is very clean and well maintained, but since I went through EZ Pass and it's automated I can't blame any person for the traffic hold up. For some reason the EZ Pass lanes were much slower than the cash and people attended Lanes I'm sure it's not always like this. Looks like I'll have to travel this way again just to make sure!
8 years ago (29-12-2017)
This is more of a rating for the ladies working in the EZ Pass customer service desks. Every time I have needed to go in and take care of an issue with my EZ Pass account whether it be adding or removing a vehicle, checking the status of my frequent traveler or whatever they have always been a pleasure to work with to get the issue taken care of as they have always had an answer to my questions without having to go to someone else to find out what needed to be done. My only complaint is that they moved the office to a different building a few years ago, one that you need to drive further through a parking lot just to take care of your business you went there for.
8 years ago (25-12-2017)
My rating is for the construction on the other side of the toll and how they funnel all the traffic coming through the tolls onto the other side. The 3 times I have gone through traveling to Virginia, all different days of the week and times of day, I have been stuck waiting to get through the toll, then waiting on the other side to make it through the blocked lanes for 40 minutes to an hour.
7 years ago (05-03-2018)
The area around the Delaware Memorial Bridge always seems to be under construction but never seems improved. Traffic, chaotic, construction, confusing.
8 years ago (16-01-2018)
Went through around 4:30 PM so that's sums up the rating. Faster than GWB.
8 years ago (03-11-2017)
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