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Reviews, get directions and contact details for Demizio Peter DDS

Address: 4400 East West Highway, Bethesda, MD 20814, USA
Phone: (301) 652-3888
State: Maryland
City: Bethesda
Zip Code: 20814



related searches: Demizio Dental Center, TLC modern Dentistry
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Reviews
Normally, I don't write reviews for poor experiences because I usually let the shine outweigh the bad. I sent my boyfriend there after looking up Dr. Demizio's on his insurance website. It was his first experience with insurance ever since he went off his parent's plan years ago. His normal benefits are a $30 copay for routine cleanings and exams. Dr. Demizio's office somehow convinced my boyfriend that he needed the "deep root cleaning" that honestly was not necessary as he had no cavities, maybe some slight plaque build-up, but nothing out of the ordinary that would require such a superfluous procedure. However, the office failed to tell him the real price of this procedure-- a whopping $600 because of the advanced technologies and instruments the doctor uses. $30 copay for a routine cleaning to $600 is quite a difference when you're already paying a high premium for your plan. I called the office to get an itemized receipt for his payments, as he was just given a credit card slip with no charges. The man that answered told me "you'll receive it in the mail next week" and "I can't answer any other questions for you, and there is no one else in the office now to help you with any of your questions regarding this". I was floored. Not empathetic, no understanding of charges/insurance, and absolutely no customer service skills. Just a practice fooling their patients that they are truly worse-off than they really are; a glorified example of medical/dental business tactics in it's prime.
10 years ago (09-10-2015)
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