Denis Auto Repair

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"Foreign, Domestic and European Auto Specialists, servicing in the NW DC and Silver Spring MD area for over 25 years. Auto service and repair"

Address: 5230 Georgia Ave NW, Washington, DC 20011, USA

Phone: (202) 248-3214

State: District of Columbia

City: Washington

Zip Code: 20011

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Reviews

I've been going to this auto shop since I moved to DC 4 years ago. Ray and his team are very reliable, transparent, and efficient. I've gotten oil changes, starter replacements, and brake replacements here. Fortunately I have not had too many issues with my car, mostly regular maintenance aside from the starter issue that ray was able to identify and resolve after I went to 3 other places, including the dealership. I honestly don't go anywhere else because I feel like once you find a reliable mechanic, you stick with them!

My family has used this shop for years. My grandad loved Mr. John but ever since Ray took over they have been terrible. They over charge for everything and sometimes they charge you and do nothing. I was charged $350 to charge my a/c and it didn't work. Thank God Mr John was there. He fixed it after he heard me fussing. Stay away.

I definitely DO NOT recommend.  They gave me an estimate of over $900 to change a belt and pulley on my vehicle.  Over $500 of that was labor.  It takes less than hour to do that job and the parts cost about $165 at the most, so you do the math.  They lost a potentially lifelong customer for trying to get over. Thank God I found an honest, reliable certified shop to go to instead.

They estimate $275 for changing one side sway bar link however I went to different shop and the owner of that shop told me to buy the part and I purchased the part for $50 from autozone and he charged me $30 for labor. My car is fixed for $80. But District line auto service wanted to  charge me $225 for the work that is done in 30.

Ray and his hardworking crew at District Line Auto are top notch. You will get honest, thorough, timely, and reasonably priced service every time. And if your car has a personality and challenges that are hard to fix, he will persist until they get it right. We are grateful for the best neighborhood mechanic around! We have been taking both our cars to Ray since we moved to DC in 2014 and are really happy with their service.

While the customer service is exceptional, the primary reason I have been a loyal client of DC Line Auto since the doors opened 20 years ago when I was a DC resident is that they are honest in a  industry that is typically not honest. I get a honest diagnostic of my problem, an accurate time line to fix the problem and a fair price for the service. I have even left tips before! Should there ever be a RARE problem, its addressed directly, fairly and most importantly quickly. They will give you honest analysis of what needs to be address now and what things can be addressed later. The shop has excellent staff tenor. So the mechanics get to know your car. I feel safe referring my male AND more importantly my female friends and family knowing that I do NOT have to go with them to make sure they get the "man" service or price. My referrals ALWAYS report positive feedback and fair pricing. My ONLY problems is that I now live all the way in HOWARD county and I there is no way I will use anyone else even if they are closer to my home. DC Line Auto is worth the trip. No frills or shiny lobby with multiple flat screens and flavored coffee JUST good, honest trustworthy, competent people who get the job done right.

I have been coming to District Line Auto Service for nearly 20 years. I have found them to be competent, fair, honest, and reasonable. Over that period of time, I had 3 cars that I brought used. One of which was totaled as a result of a car accident. I can truly say that these cars, one that I still have, were kept running as a result of District Line. I have recommended them to family and friends. Everyone are completely satisfied with their work, fair price, and honesty. You will come away knowing that they are not trying to stiff you by telling you something that is not true just to get your money. John and Ray will not only tell you what is wrong with your car but will show you and take the time to explain it in terms you will understand. They will also tell you what the least and most you can have done as well as what will happen if you don't get it fixed.  John and Ray are like family who takes the time to know their customers and their cars. I have had great experiences with District Line Auto Service and highly recommend them without hesitation.

They really took care of me with the work my vehicle needed. I'm a graduate student so getting the best deal is really important for the type of budget I have. I dropped my car off with Ray and his team and the initial assessment of the repairs looked like it would be way too expensive for my budget. I knew this going in because this was the third place I took my car too. Ray and his team worked with me to take care of the problem within my budget. They communicated with me regularly and reassured me every step of the way they would fix any of the problems they encountered while trying to save me money along the way. I'd recommend them to to anyone in need of a good team of mechanics that genuinely work with their clients and in their clients best interest to fix the issue. I'll definitely be coming back if I need any future repairs.

I had just purchased a used car as a second means of transportation and I was looking for a Mechanic Repair shop that could provide honest integrity, qualified mechanics, and affordable/reasonable pricing.  I was looking for a location, near to where I lived.  After reading so many excellent reviews about District Line Auto Service, I decided to give RAY a call.  Upon meeting him and discussing my dilemma, with my 1992 Honda Accord needing to pass inspection, Ray shared his insight as to what my objectives were and proceeded to fix some of the pending immediate issues.  He extended himself and he made me feel as though, we have known each other for a while.  I was pleased with the service and his mannerisms.  I also, spoke with a few other patrons, that stated "that they have been coming to District Line Auto Service for years".  I finally found and good place to bring my car.

I highly recommend District Line Auto Service for your car repair needs!  I have a 15 year old Volkswagen Jetta and I have been taking it to Volkswagen service centers for all of my service needs.  For a few months now I have been hearing an unusual rumbling humming noise coming from my vehicle and getting low gas mileage.  I took it to 2 different Volkswagen service centers and they told me that either they didn't hear any noise or that it was just noise in the exhaust pipes and that gas mileage changes in the winter and I should just use a higher octane gas.  Eventually my check engine light came on.  I searched and found that District Line Auto Service has great reviews so I decided to try them.  Great Choice!  Mr. Ray Gombo, Service Manager, and his team did a multi-point inspection of my car, checked the diagnostic codes, did a fuel pressure test and determined that my fuel pump assembly needed to be replaced along with a few other repairs.  Mr. Gombo was very professional and gave me a detailed explanation of the required work and the estimated cost.  The repairs were completed quickly and efficiently and I had my car back within a few days.  I feel that they care about doing a good job for their customers and I plan to go back for any future repair needs.  Great reviews helped me to find this business so I wanted to add my own as well.

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