DIY Solar Warehouse

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Address: 9245 Jamacha Blvd, Spring Valley, CA 91977, USA

Phone: (619) 470-2006

Website

State: California

Zip Code: 91977

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM

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Reviews

I don't know what to make of this place, things aren't flowing very well here and prices are pretty high. Kelly gets 5 stars but the actual sales guy (Willy who's apparently been there forever) only gets 2.  He wasn't connecting with me well as a sales person/communicator. Solar for "doing it myself" on a micro Motörhome is complicated to me and I had a lot of questions for someone who apparently preferred wandering around in the empty parking lot then helping.  Plus, I asked him 2-3 times for a tally of what costs I was up to but he ball parked it and that made me more nervous, the other times he walked away.  I left overwhelmed but came back 2 more times after gathering info on the internet. Fortunately Kelly the admin rental person kindly jumped in again and again and eventually closed the sale on my insistence, knowing how to graciously help solve my problems and she had the patience and support to allow me to sort through it all.  I hope Kelly gets the commission on the $1100, if not I wouldn't come back.  Also Willy the old guy made excuses, "like we can help you if you already know what you need".  What the heck is a retail (that poses as a warehouse) outlet with higher prices for then?  Also he was struggling and complaining while taking the panel down and almost broke it, (of course he implied it was Kelly's fault for not being there to grab it (even though it weighs 12oz).  He also closed the chain link gates to the property at least a half hour before closing time. Overall I didn't feel welcome there and it was awkward having the non-salesperson do all the work.  I hope Willy, the been-there 20 plus years as a sales person can retire soon so he doesn't have to deal with people anymore.  

 9 years ago (04-12-2016)

Fabulous.

 7 years ago (08-01-2018)

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