Doctors Hospital at Renaissance Health System

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Address: 5501 S McColl Rd, Edinburg, TX 78539, USA

Phone: (956) 362-8677

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State: Texas

Zip Code: 78539

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Reviews

11/13/2017 I only rated this a 1 star so I could leave a review. This place has no idea what "patient privacy" is. I'm surprised they haven't been sued & shut down! The staff seems clueless about what their duties are. They express their frustration & unprofessionalism. One nurse rolled her eyes because she had to wheel a patient back. The facility INCLUDING the ER waiting area is unsanitary! A patient had her blood drawn, was seated back in the waiting area, & left her bloody gauze on one of the chairs. I asked the front desk lady for a Kleenex & she replied with "I don't have any" I asked for an alcohol wipe & she replied with "those have alcohol" I told her someone had left gauze & she said she'd call someone to come clean it, no one ever came! There was a patient in the waiting area wrenching in pain & the front desk lady sat there clueless pretty much ignoring her. This place is a sad case & I highly recommend anyone & everyone to NOT come here. If you're on your way here turn around & please go somewhere else!!

 8 years ago (13-11-2017)

I've been in your waiting room 11/1130pm
I was taken in to check blood pressure and a urine test. It's 3:20 a.m and I still haven't been helped. I've had horrible abdominal pain and they haven't even called me back in. This is NOT an emergency hospital. There was a lady that had been here longer than I had, crying in the waiting room and your staff did nothing to help her. After they spoke to front desk staff and told them they would leave if they weren't going to help, your staff told them they could if they wanted to. What kind of service is this? I will be talking to my relatives and friends about the "care" I was given at your 
" EMERGENCY " hospital. I wouldn't even rate you a star.

 8 years ago (03-11-2017)

I had my first child at DHR. I felt bullied into a c-section only after 3-4 hours of labor. I was young and had no idea what was going on. I now am pregnant for the second time and after having a c section 5 years ago I fear I am doomed for the same experience. I was robbed of a natural birth. The Dr stood in the doorway and yelled at me, "You need a C-Section, I need a yes or a no right now!" I was wondering if there was something wrong with the baby or me but when I look back at the paperwork, I was fine. Major surgery is a bigger payout i'm sure. I have heard similar stories from other women of being bullied into a c-section. Oh and that is not all, when I was trying to listen to my son cry for the first time the Dr's were just going on about their golf game. Also, the nurses don't help you breastfeed. They pushed formula on me because my son didn't latch on during the first try. They robbed me of that bond and robbed my boy of those nutrients made especially for him.

 8 years ago (06-11-2017)

The reason I give this place a one star is because. The owner get out of dealing people. And ALWAYS PUTS WILL SEND IT TO THAT DEPARTMENT.Your the OWNER. Deal with some because there's a lot of the same complaints.Or f hire people that live their job yes, I understand there's a lot of people that put comments but start with the most important ones. Call those people back, they are upset they want to hear from you. Not everything is fix able but showing you all care is a start. Once again to the OWNER IF NOT AT LEAST CHANGE YOUR RESPONSES. HAVE A GOOD DAY!!!!!!!/!

 8 years ago (11-08-2017)

I had a loved one in the behavioral unit. The quality of care here is so low.  My loved one had been wearing he same clothes for 48 hours because they could coordinate to get his duffle bag from the emergency room. The staff could not be bothered enough to track down his personal things. My loved one spoke to 5 different staff members and none of them took the initiative. The nurses are insincere and undertrained. The care is not patient centered and the doctors forget to leave the orders that they say they will be putting in. One of the doctors actually told my loved one that the medication will not help him which pretty much means that his job is a joke.

The staff don't take initiative. Everything takes 12-25 hours longer than necessary because they wanna charge the hell out of your visit. Basic human needs are ignored and I will never return to this god forsaken place. This place was recommended to me by a doctor and I had heard bad things...I should have trusted my gut.

 8 years ago (17-09-2017)

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Doctors Hospital at Renaissance Health System

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