Dollar Bank

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Address: 400 Mt Lebanon Blvd Suite #2, Pittsburgh, PA 15234, USA

Phone: (412) 344-6626

Website

State: Pennsylvania

City: Pittsburgh

Zip Code: 15234

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews

Staff are super helpful.

 7 years ago (29-12-2017)

If you are looking to open an account, loan or line-of-credit look at other banks.  

First off, while their rates look great, their customer service is nonexistent and they access arbitrary fees to your account. I talked to the branch manager "Melissa" about these fees and she offered no help.  Her explanation was that "I signed the paperwork" so the fees were valid.  I asked what the fees were she said "servicing fees".

Dollar Bank is a local bank lagging behind the others in accounts so they offer good loan rates; however, they nickel and dime you for everything to the point where the loan rate isn't even worth it. 
Plus their online systems are always down, lock you out for no reason and are archaic.   

Enough said.   

I am going to switch banks ASAP. 

Please, save yourself the trouble and move on. 

 9 years ago (16-10-2015)

Terrible!

From the moment we opened the account, it was a nightmare. We deposited a $1000 CERTIFIED check that they never removed the hold from. Our rent check bounces...the first one no less. We looked fantastic to the landlord that day! Accepting responsibility, the bank manager refunded the bounce fee and corrected the account. However, when I brought in my return check fee receipt, they refused to cover it.

My head hurts. It was YOUR fault the check bounced, yet you will not pay the fees I had to because of YOUR mistake? Completely unacceptable!

The customer service here is very two-faced. You don't matter to them at all. It's all a front to get you into the door. I had thought after Tyler fixed the original issue that we had made a great choice in banks. Now I know otherwise.

My funds will be transferred elsewhere by the end of the week and my account will be closed, all thanks to their own bank managers lack of customer service.

 11 years ago (12-11-2013)

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