Dollar General

Reviews, get directions and contact details for Dollar General

Address: 12909 N 56th St, Temple Terrace, FL 33617, USA

Phone: (813) 321-0633

Website

State: Florida

Zip Code: 33617

Opening Hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 8:00 AM – 10:00 PM

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Reviews

Recently, after purchasing several items at this store, I arrived home to find that some items were missing. After checking my receipt, I saw that I had paid for them. The next day, I went back to the store but realized I had left the receipt at home. I went in to see if my items had been left behind the counter, hoping that I could just tell the workers what the items were and they would let me take them without a receipt.  I spoke with the same lady who had rung me up on the previous day. I explained the situation but instead of just telling me the store protocol for handling situations like mines, she told me that she remembered me and that there was no way she didn't put the items in my bag. I insisted that I did not have the items but I never said that she hadn't placed them in the bag. She then became agitated and told me she would have to look at the cameras. When I said,ok, she became even more agitated and said that she couldn't do it without the receipt. I told her that I would go home and get it. She rudely told me that it was not that serious and that I could just go get new items to replace the ones I was missing. Since she had such an attitude, I again told her that I would go home and get the receipt. She repeated that the situation was not that serious. I went to get replacements and upon returning to the counter another worker who over heard the situation, told me that there was a bag left behind on the previous day. I told her what was in the bag and she confirmed that the bag was mine. The other lady never apologized for her nastiness. When a customer has an issue/complaint, a worker's job is to tell the customer how the company handles such situations and take it from there. All the extra comments and nastiness that I received from this worker was not needed or appreciated. Especially since I never accused her of not putting my items in the bag. She accused herself!

 7 years ago (18-01-2018)

I have been here multiple times. Always, never greeted by attendant. Just bought 50$ worth of items, not one word said to me at the register. She did count my money out loud. That was it. Too busy talking to fellow employees. The manager at this store is awesome,  but one of the cashiers is terrible. Loud, obnoxious, yells at people in the store. I am white, and I feel she may have a problem with that.

 7 years ago (27-01-2018)

Fast easy. Friendly service

 8 years ago (17-11-2017)

The staff was incredibly helpful and friendly. The manager and cashier both were efficient and got us in and out of there and helped us with everything we needed. 

 8 years ago (14-06-2017)

The store is always clean, prices are always marked clearly, the cashier's can sometimes be a little standoffish but otherwise a nice place to shop.

 8 years ago (20-07-2017)

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