Dollar Rent A Car

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Address: 2 Red Cleveland Blvd, Sanford, FL 32773, USA

Phone: (866) 434-2226

Website

State: Florida

Zip Code: 32773

Opening Hours

Monday: 8:00 AM – 11:00 PM
Tuesday: 8:00 AM – 11:00 PM
Wednesday: 8:00 AM – 11:00 PM
Thursday: 8:00 AM – 11:00 PM
Friday: 8:00 AM – 11:00 PM
Saturday: 8:00 AM – 11:00 PM
Sunday: 8:00 AM – 11:00 PM

Update Info

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Reviews

The employee told us we would not be charged for tolls but we were.  I have never had an issue with this with any other rental car agency in Florida and know we did not drive on any toll roads.  We also were charged for a full tank of prepaid gas and when I said I did not want to prepay for it he told me it was too late and had already been charged to my account.  This was a terrible experience and the $90 rental car ended up being $170+ when it was all said and done.

 7 years ago (24-01-2018)

Do not use! 

Came from the UK and rented a car (Nissan bolt ) which we ordered a much bigger car and paid fully online. 

Arrived at desk and rude staff is the nice way of putting it.

As I had no credit card on me and they would not accept debit card. I had to use some holiday money to pay a cash deposit of $250 dollars. Which I paid as I was told a cheque would be sent back to my home address in the UK once rental was completed. .......still not received any type of refund.

Well after  renting the car, after 3 days rental the engine  management light came on. Which due to the stress of renting the car in the first place I left it alone..far as contacting dollar.

After two weeks of a great holiday. We finally took the hump of scrap metal back in working order and caught out flight home.

Now the nighmate began. After two months on from a great holiday and sending over 10 emails  to Eyed Abuhannoud (location manger ) I am still without my deposit.

I having given up hope of every seeing that cash deposit again and I'm warning all uses to be careful of these fraudsters.

Do not  use! 0/5

 8 years ago (23-11-2017)

My creditcard wasnt the right one, coming from europe they helped me with a cash deposit. I was happy first with that but ONE YEAR further after returning the car and still havent got my deposit back !!!!!! They are not answering my emails or calls anymore. Promised by EYAD ABBUHANOUD 😡😡😡😡😡😡😡😡 his excuse was that the lady who could open the safe already left so I couldnt get it back cash so I would receive it on my home adress, which NEVER happened. Customerservice told that they put the wrong adress on it every time I called.

 8 years ago (05-12-2017)

Very satisfied with the entire process. Fast check out, reasonable rates, nice vehicle, good assistance, fast check in. No complaints.

 8 years ago (15-10-2017)

Everything was great! The SUV we got was clean and new. The process checking in and out was quick. Josh greeted us with a smile at 1130pm. He recommended a vehicle and we loved it! He was a great start to our vacation!
I would recommend letting customers coming in on a late flight that the staff stays an hour past the last plane's arrival. Our plane was due in at 11:17 pm and the rep on the 800 Line said they leave at 1130 and if we didn't make it we would have to come back the next day to get our car. That stressed me out up until we got in line at the rental counter. Being that our hotel was 45 min away, I didn't know how we were going to get there without paying high prices and found ourselves rushing thru the airport. But Josh reassured us and made our whole stay more pleasant.

 8 years ago (03-05-2017)

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