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Reviews, get directions and contact details for Domino's Pizza

Domino's Pizza
"Visit your Reno Domino's Pizza today for a signature pizza or oven baked sandwich. We have coupons and specials on pizza delivery, pasta, buffalo wings, & more! Order online now! All deliveries are now contactless."
Address: 1675 Robb Dr Ste 2 , Reno 89523, NV, US
Phone: (775) 746-2929
State: NV
City: Reno
Zip Code: 89523


Opening Hours

Monday: 10:30-00:00
Tuesday: 10:30-00:00
Wednesday: 10:30-00:00
Thursday: 10:30-00:00
Friday: 10:30-01:00
Saturday: 10:30-01:00
Sunday: 10:30-00:00


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Reviews
The woman who took my order over the phone and then served it to me when I arrived was super friendly. She smiled and genuinely cared! The pizzas tasted great! It had been a couple years since we tried Dominos. Needless to say we were pleasantly surprised. We will be going back soon.Food: 5/5
If I could give a zero review, I would. The manager gave me a pizza that looked like it had been left out for hours. I ordered extra cheese. The bottom of the crust was visible through the few bits of cheese that were on it. I called to report this. I was told I had to drive it back right then, or they would do nothing. It was late, but I did it anyway. When I got back to the store, the manager looked at the dry, thin cheesed pizza and told me that is how they made them there. He argued with me about the poor quality of the pizza. He said it was fine. He eventually made me a new pizza. By the time it was done, I was so tired and frustrated by the situation that I asked for my money back. I have never experienced anything like this from any other Domino's before.
1. No seating 2. Ample parking 3. Fast and food quality 4. Crushed red pepper and parmesan cheese are NOT free 5. Download the app!!! I love the Domino's app because you can earn free food! I have to say the app is seamless and one of the best ones I have used. With that being said, we order on the app and pick it up. It is fast and it has no seating to eat inside. That was one thing I didn't know the first time we went. The staff is always busy and helpful. I wish they had more smiles on their faces. : Parking: There is usually a lot of parking right in front.
Extremely unprofessional, the estimated wait time is never right. My past order took well over two hours to be made. I drove to the store 3 different times to get my order and each time the worker had a different excuse on why my order wasn’t finished. And they were extremely rude about it. I would HIGHLY RECOMMEND you to choose a different dominos location or just a different pizza chain entirely. Don’t fall victim to this unpleasant, unprofessional, unorganized business!
Leslie the delivery driver was great but this pizza is not it. I called in the hopes of giving them another chance but they said what you see is what you get so that's the last time I'll be seeing it from Domino's.Food: 1/5
Food is average, but it's also really cheap. Large 2-topping pizzas for $6.99 is a deal. The loaded tots are pretty good. I probably wouldn't buy pizza here unless there was some kind of special though.Food: 3/5
If I could give 0 stars I would after waiting over 2 hours for a medium pizza and breadsticks it said my order was dropped off but there was no pizza on my front door. When I called they told me it was there and I need to check again but surprise it wasn’t. I confirmed my address and they said they dropped it off at whatever house the “app” directed them too. And their only suggestion was put on my coat and shoes and start walking the neighborhood. So I did as I had waited several hours at this point and I found my food 6 houses down. Apparently they can’t confirm the very clear address with the huge bold house numbers that are right by the front door of these houses. When I called to let them know I found it there only fix for the delay and inconvenience was a discount on my future order which I declined as I will never be ordering from this location again. Don’t waste your time here go somewhere else
I wish I could give zero stars. My pizza never arrived. I called to follow up and they said it would be going out. I got a text saying it was on its way. It was just a lie. I understand staffing shortages or whatever but don’t straight up lie to me saying it’s on its way when you never intended to deliver. If you had been honest, I could have ordered elsewhere but since you lied, I’m now SOL Update: the beleaguered driver arrived with the pizza arrived after nearly 2 hours, after I went to sleep. The pizza was cold and without one of the toppings I ordered. Ugh. I hope the owner made it up to the poor driver by paying him extra for the tips he missed. This is 100% on the owner/manager.
Always a pleasant online/app ordering experience. Always fast and fresh. Always friendly service. And, I really appreciate that they have the decency to not “prompt” for a tip for a carry out order both in the app and in the store… no receipt to sign! Unlike Pizza Hut that think they are above all others by pressuring you into tipping them by making you sign a receipt with an open tip line of course for a CARRY OUT order considering it isn’t customary to tip other food/service workers who probably work just as hard, maybe even harder! For you hypocrites out there… if you tip carry out pizza, then you better be tipping the folks at Jack in the Box, KFC, Panda, etc as well!
Pizza is decent, but delivery process often results in pizza sitting for 30+ minutes being 'quality checked'. I can only surmise that 'quality check' really means 'sitting under heatlamp waiting for a delivery driver'. For a company that's been delivering pizza for decades, I expect better logistics... if they can't deliver fresh why bother?
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