Don Martin Realty Inc

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About

Don Martin Realty quickly emerged as an industry leader in the Wildwoods, upon opening our doors in 1991. We have built our reputation by "placing the needs of client above all else". We are committed to excellence and service.

Address: 602 New Jersey Ave, North Wildwood, NJ 08260, USA

Phone: (609) 729-8855

Website

moc.ytlaernitramnod@ofni

State: New Jersey

Zip Code: 08260

Update Info

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Reviews

Extremely poor experience with Don Martin Realty. From the staff, right up to the owner, this is a company that has no concept of what real customer service is or how to take care of renters so that they will return to properties that Don Martin Realty manages. We will not only never stay at this property while it is managed by them, but we will never stay ANYWHERE else managed by Don Martin Realty ever again.
We recently stayed at A Shore View Condominiums, a North Wildwood property managed by Don Martin Realty, with another couple we are friends with. We have happily stayed at this location several times a year for the last few years, all under different management companies. This time was absolutely not enjoyable, not relaxing, and definitely made not worth the cost of staying, specifically due to the treatment and service we received by the staff, management and owner of Don Martin Realty. 
During our stay we dealt with:
-	Poor conditions in the unit managed by Don Martin Realty. (No door on the “private” bedroom and the dining area table leg collapsing and the table falling over on one of us.
-	The office manager, Debbie, being extremely rude and disrespectful to us when informed us the issues with the unit. We were told it wasn’t her problem. She continued to get an attitude and chased one of us out of her office yelling all the way to the elevator.
-	When the office manager and maintenance man showed up to fix the door the next day, they unlocked the door and walked in without announcing themselves while we were changing in the bedroom and living room. I had actually just finished putting on my bathing suit when they walked in. 
-	In speaking to Debbie’s boss Carol at Don Martin, we were put off for over a week when asking for some sort of compensation for the inconveniences and disrespectful treatment we received. Every time we called her to check, she told us she was trying to contact the unit owner.
-	After asking several times, we finally got a phone call back from Don Martin himself. He told us that he didn’t believe us and that he had no proof as to the behavior of his employee. When told that we would arrange for a board member of the condo association to bring the video from the office to him, he told us he didn’t care and didn’t want to see it. He would not be compensating us at all for the trouble we dealt with.
The ONLY pluses to staying at this building had nothing to do with Don Martin Realty and everything to do with the building itself. The location, (beach block and within walking distance of the NWW entertainment district), resident owners of several units were very friendly and welcoming, pool was great, building itself has pluses throughout. If Don Martin Realty wasn’t the rental program and maintenance manager, I would gladly stay here every time I came to NWW. Instead I’ll be looking elsewhere until they are replaced with new management.

      
      
      
 8 years ago (28-08-2017)

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